Mgr, Patient Access - Patient Access Mgmt_QHS (Full-Time, 40 Hours, Day Shift)

Job Title

Directs and manages the day-to-day operations of assigned patient access departments, including but not limited to Admitting, Patient Financial Counseling, ER Registration, Pre-Registration, Insurance Verification, Authorizations, Billing Inquiry and Training.

Ensures programs, services and activities support strategic plans, and the goals and objectives of The Queen's Health System (QHS).

Ensures operations and functions are in compliance with regulatory requirements and the policies and procedures of QHS.

Collaborates and coordinates functions, services and operations to ensure alignment with related departments throughout QHS.

Finger dexterity, seeing, hearing, speaking.

Continuous : sitting, static gripping of an object for prolonged periods.

Frequent : walking.

Occasional : standing, stooping / bending, climbing stairs, walking on uneven ground, lifting and carrying usual weight of 1 pound up to 5 pounds, reaching above, at and below shoulder level, frequent gripping of an object.

Not substantially subjected to adverse environmental conditions.

Minimal exposure to communicable diseases and bodily fluids.

Minimum Qualifications :

Bachelor's degree in business administration, finance, or a related field; or four (4) years progressive experience in patient access or business services may be substituted for the educational requirement.

In addition to educational requirement, five (5) years patient access or revenue cycle experience, preferably in a comparable organization.

Two (2) years supervisory / leadership experience.

Prior experience training and coordinating education / training activities, preferably in a patient access setting.

Ability to communicate clearly and effectively at all organizational levels, both verbally and in writing.

Demonstrated experience with computer applications and information systems, including Microsoft Office applications, i.e. Word, Excel, PowerPoint.

Equal Opportunity Employer / Disability / Vet