Collections Specialist

Collections Specialist

We are looking for a skilled Collections Specialist to join our team in New York, New York. This is a long-term contract position where you will play a vital role in managing and optimizing the collection of outstanding accounts. The ideal candidate will bring expertise in commercial collections and billing processes, ensuring efficient and detail-oriented communication with clients. Responsibilities :

• Manage and monitor overdue accounts to ensure timely payments from commercial clients.
• Utilize credit and collection strategies to recover outstanding balances while maintaining positive client relationships.
• Coordinate with internal teams to resolve billing discrepancies and ensure accurate account statements.
• Develop and implement collection processes that align with company policies and industry standards.
• Prepare detailed reports on account statuses and collection efforts for management review.
• Communicate clearly with clients to negotiate payment plans and address payment delays.
• Analyze customer payment histories and creditworthiness to recommend appropriate collection approaches.
• Maintain accurate records of all collection activities in compliance with legal and regulatory requirements.
• Identify trends in overdue accounts and propose solutions to mitigate future issues.
• Collaborate with the finance department to improve overall billing and collection efficiency.

Requirements :