Front of House ManagerChicagoland Bar, Inc • Brookfield, Wisconsin, United States, 53005
No longer accepting applications
Front of House Manager
Chicagoland Bar, Inc • Brookfield, Wisconsin, United States, 53005
29 days ago
Job type
- Full-time
Job descriptionMust possess strong leadership abilities Ability to manage, coach, teach and train at least two or more Team Members. Ability to provide feedback on performance to those Team Members Must be alert to Team Member and Guest needs Command of the English language Available to work 55+ hour work week Must be able to stand 10-12 hours Good listening and verbal communication skills Good hearing for safety and accurate communication Must be able to lift 50 pounds Honors and uses Louie’s Management philosophies to make decisions Respectful, Results Driven, Smart, Trustworthy, Innovative, Team Oriented Chooses the right Attitude : Be Bold – Be YOU – Be the Best Guest 1st Mentality Create Relationships Treat it Like You own it, Be there – Be present Work Hard – Have Fun – Make Money Believes in and follows all Employee Handbook standards and expectations in the management of at least two or more Team Members. 100% focus and dedication to Louie is, I am Louie, Louie’s House Rules and Louie’s Management philosophies. Responsible for coaching all Team Members every shift in all departments to ensure they are following job descriptions, processes, policies and procedures. Assumes 100% responsibility for coaching Servers and / or Host Team; creates server schedules ensuring all schedules are aligned with Guest satisfaction and budget; provides quarterly 1 : 1’s for all servers and / or hosts and bi-annual reviews for all servers and / or hosts. Assumes 100% responsibility for ordering and inventory of supplies for servers and / or hosts. Uses daily / weekly perpetual for cost effective and efficient ordering Assumes 100% responsibility for the quality of the Guest experience. Primary responsibility for management of the front of house. Follows Success Routines checklists and holds self and Key Employees to routines. Recruits, interviews and selects new Servers and / or Hosts adhering to the Bar Louie standards and PeopleAnswer process. Ensures all Server and / or Host training and development is done correctly and thoroughly to ensure retention and minimal turnover. Responsible for taking all actions necessary (including coaching, discipline, and / or recommendation of termination of employment) with regard to Team Members to ensure compliance with Bar Louie’s standards and policies. 100% responsibility for assigning daily / weekly goals to Servers and Team Members. Ensures goals are achieved by such individuals, while accomplishing his / her own goals. 100% commitment to follow all internal monetary control measures, including, but not limited to : petty cash disbursement and accounting procedures, deposit monies, banking procedures, check writing and register balance. 100% commitment to follow all internal product control measures, including : food and liquor inventories, purchases and loss prevention measures (steak counts, high cost item sheets, etc). Demonstrates 100% commitment to management, Team Member continued training and development. Demonstrates 100 % commitment to the cleanliness, sanitation and organization of all front and back of house areas, including : service stations, bar, office, walk in, dry storage and dishwashing areas. Reviews all purchasing to ensure purchasing is the best quality products per spec at the best price possible based on discretion and independent judgment. Assumes 100% responsibility that all receiving is physically accounted for at the price quoted. Works with the accounting department, providing all accurate information needed to produce DSR’s, Flash Reports, P&L’s, budget and payroll. 100% commitment to lead Servers, Bartenders and Cooks within the means of the budget provided with a Quality 1st approach. Works with all Team Members to assure 100% quality in our food and beverage products 100% of the time.
Reports To : General Manager
Required Training / Experience / Education
- Guest 1st Mentality
- Coach not Boss approach to Team Building and Day to Day communication
- Fully engaged, service minded attitude
- College degree preferred, but not necessary
- Minimum 1-2 years as Manager of at least two or more employees in a casual themed restaurant / bar or as a high performing Bar Louie Key Employee
- Expertise in either Front or Back of House Leadership
- Experience in budgets, forecasting, marketing, promotions, ordering, inventory, scheduling, interviewing, retention, sales building, motivating
- Computer knowledge (Excel, Windows, POS, etc.)
Minimum Qualifications
Bar Louie Expectations
Responsibilities & Duties
Location :
95 N Moorland Rd , E7 Brookfield, WI 53005
PI18e9593edeb0-30511-34988074
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Front Of House Manager • Brookfield, Wisconsin, United States, 53005
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