At OneMain, our Loan Sales Consultants empower customers by truly listening to their needs and providing access to friendly, fast, and affordable financing options for life's expenses. We thrive in a competitive atmosphere where your hard work and dedication will directly influence your success.
This role offers rewarding professional development and advancement opportunities within a dynamic and supportive environment. As a Loan Sales Consultant, you will enjoy competitive compensation that recognizes both individual achievements and team success, all while progressing your career.
In this role, you will :
- Effectively multitask and adapt to the dynamic demands of the job, ensuring timely and efficient service.
- Exceed customer expectations by delivering ease, empathy, and encouragement, achieving results related to individual and branch goals.
- Develop new connections and maintain existing ones by engaging customers throughout the loan process, providing tailored solutions based on individual needs.
- Manage the life cycle of loans, including collections activities while strictly adhering to all relevant laws and regulations.
- Communicate with customers and other departments through various technological channels, including phone, email, chat, and our in-house systems.
- Exhibit passion for achievement with an internal drive to succeed and a goal-oriented attitude.
- Educate customers on optional insurance products, ensuring they have a thorough understanding of the loans, terms, and their options.
Requirements :
High School Diploma or GEDPreferred Qualifications :
Experience in Sales, Collections, or Customer ServiceBilingual - SpanishThis position is on-site, with a schedule of Monday-Friday during standard business hours and some extended hours during the week, including possible Saturdays.