A company is looking for an RCS Service Specialist for evening shifts.
Key Responsibilities
Analyze and process incoming / outgoing telephone calls, including emergency situations
Maintain the organization's knowledge database, including physician schedules and contact information
Diagnose and resolve issues with telecommunication systems and computers
Required Qualifications, Training, and Education
Ability to operate various telecommunication systems effectively
Knowledge of medical terminology
Excellent attendance and punctuality
Ability to multi-task and manage stressful situations
Experience with typing and PC operations
Service Specialist • Norfolk, Virginia, United States