Global Quality Manager

Description : SUMMARY

The Global Quality Manager leads oversight of Rand’s Quality Management System (QMS), directly manages quality control, operational integration of inspection standards and counterfeit detection, and continuous improvement. Along with the QMS Manager, this position serves as the voice of Quality in internal and external engagements — including (internal & external) process audits, customer & supplier reviews, and certification activities — and is accountable for zero counterfeit escapes, supports perfect order attainment, and continuous improvement across Rand’s end-to-end processes. Reporting to the VP, Quality & Fulfillment, this role partners cross functionally to unify global standards, optimize process performance, and sustain a company-wide “Culture of Quality” mindset.

ESSENTIAL FUNCTIONS

Quality System & Certification Leadership

• Work with the QMS Manager to maintain and expand all certifications (ISO9001, ISO14001, AS9120, AS6081, ESD S20.20), ensuring audit readiness, procedural control, and continuous improvement.
• Support the QMS Manager in certification renewals, document control, and cross-site alignment of QMS processes.
• Define and execute a multi-year Quality System Roadmap that ensures scalability, compliance, and readiness for customer and regulatory audits.
• Represent Rand in Quality-related matters with customer, supplier, and certification body interactions.

Inspection, Test & Counterfeit Prevention

Customer & Supplier Quality Leadership

Material Review & Nonconformance Management

Continuous Improvement & Value Stream Optimization

Cross-Functional Collaboration

Requirements :

Preferred Experience

Travel

Approximately 10% international travel to Rand’s regional fulfillment centers for audits, training, and process alignment.

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