Managed Services Engineer (Remote)

About the job Managed Services Engineer (Remote)

Employment Type : 1099 Contractor

Location : Remote (US based flexible hours)

Overview :

A growing IT services firm is seeking a dependable and experienced MSP Engineer to implement and support managed IT and cybersecurity solutions for B2B clients. This is a remote, project-based 1099 contractor role with the potential for ongoing retainer work as the client base expands. The ideal candidate is a self-starter who excels in a fast-paced, growth-focused environment and values clear communication, strong documentation, and client satisfaction.

Key Responsibilities :

• Lead onboarding and technical implementation for new clients, including :
• Google Workspace setup / configuration (MFA, security, admin controls)
• Third-party backup solutions (e.g., Backupify, Afi.ai)
• Endpoint detection & response (Guardz, Cynet, or similar platforms)
• Ticketing / PSA (HaloPSA) setup and workflow integration
• Ongoing patch management, vulnerability scanning, and reporting
• Provide Tier 2 / 3 support and incident response as needed (remote)
• Document all technical processes, configurations, and client environments
• Collaborate with sales / BDM and customer support to ensure seamless onboarding and high client satisfaction
• Maintain up-to-date knowledge of cybersecurity best practices and compliance requirements

What You'll Support & Deliver :

The clients managed services portfolio spans :

Core Systems & Tools :

Expectations :

Qualifications :

Compensation :