Talent.com
Regional Director of Operations - North & Central Florida (Orlando)

Regional Director of Operations - North & Central Florida (Orlando)

Elevate ENT PartnersOrlando, FL, United States
4 days ago
Job type
  • Full-time
Job description

Summary

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations.

Scope & Focus

  • Scope : Multi-site management (515+ care centers or service lines)
  • Focus Areas : Operational standardization, performance management, growth enablement, and people leadership
  • Reports To : Vice President of Operations
  • Direct Reports : Practice Managers, Supervisors, and select administrative leaders

Key Responsibilities

Operational & Financial Performance

  • Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives.
  • Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses.
  • Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities.
  • Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team.
  • Conduct monthly site audits for compliance, facility standards, and patient safety readiness.

    • Leadership & People Development

  • Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness.
  • Establish clear management rhythms :
  • Daily : Site-level huddles driven by Practice Managers
  • Weekly : Regional review meetings focused on performance metrics and issue resolution
  • Monthly : Regional scorecard reviews with VP of Operations
  • Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives.

    • Physician Relationship Management

  • Serve as primary liaison between operational leadership and physicians.
  • Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers.
  • Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers.
  • Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards.

    • Strategic Execution & Growth

  • Lead operational rollout of new services, technologies, and acquisitions within assigned region.
  • Partner with Business Development on due diligence, onboarding, and implementation phases of new practices.
  • Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption.

    • Compliance, Risk & Quality

  • Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up.
  • Enforce safety, facility, and quality standards through structured checklists and site visit programs.
  • Lead remediation of audit findings and maintain readiness for internal or external inspections.

    • MSO & Cross-Functional Collaboration

  • Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations).
  • Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.).
  • Cascade enterprise communications and ensure field readiness for new initiatives.

    • Key Skills & Competencies

    Category

    Competencies

    Driving Results

    Accountability, prioritization, decision-making, problem-solving

    Operational Leadership

    Workflow design, resource allocation, data interpretation, standardization

    Interpersonal

    Relationship building, communication, conflict resolution, negotiation

    Change Leadership

    Adaptability, implementation discipline, continuous improvement mindset

    Cultural Leadership

    Modeling values, fostering engagement, developing people

    Qualifications

    Bachelors Degree required; Masters preferred.

    57 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred).

    Proven record of operational performance improvement and leadership of multi-location teams.

    Strong analytical, communication, and organizational skills.

    Create a job alert for this search

    Director Of Operation • Orlando, FL, United States

    Related jobs
    • Promoted
    Director of Operations

    Director of Operations

    Financial Statement Services, IncOrlando, FL, US
    Full-time
    Join Team FSSI and Become an Employee-Owner!.Opening its doors over 45 years ago, FSSI is one of the largest providers of document services in the United States. We are currently looking for a Direc...Show moreLast updated: 1 day ago
    • Promoted
    Director of Operation's

    Director of Operation's

    Agapes Way IncOrlando, FL, US
    Full-time
    The Director of Operations is a senior leader responsible for overseeing the daily operations, regulatory compliance, and strategic growth of Agape’s Way’s Skilled Home Health Agency an...Show moreLast updated: 28 days ago
    • Promoted
    Director of Operations - Opening Team

    Director of Operations - Opening Team

    Level99 EntertainmentOrlando, FL, US
    Full-time
    Level99 is a real-world gaming venue designed for adults, featuring over 50 mental and physical challenges in artistic environments. Games range from ninja warrior obstacle course style challenges t...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Operations

    Director of Operations

    Mclane CompanyOrlando, FL, US
    Full-time
    Director Of Operations Designate.McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly.As a teammate...Show moreLast updated: 23 days ago
    • Promoted
    Regional Director - Greater Florida Financial Group

    Regional Director - Greater Florida Financial Group

    Prudential Ins Co of AmericaOrlando, FL, United States
    Full-time
    Greater Florida Financial Group.Do you enjoy roles where you can lead sales teams and help them achieve their goals? What about one where you potentially could make an impact with hundreds of clien...Show moreLast updated: 4 days ago
    Director of Field Operations – Structural Steel Division (Central Florida)

    Director of Field Operations – Structural Steel Division (Central Florida)

    Pioneer Welding & FabricationApopka, FL, US
    Full-time
    Quick Apply
    Senior Director of Field Operations — Structural Steel Division Location : .Apopka, FL | Reports to : COO Compensation : $90,000–$115,000 annually (DOE) Lead the Future of Steel Installatio...Show moreLast updated: 28 days ago
    • Promoted
    Senior Director of Dining Services - Orlando, FL

    Senior Director of Dining Services - Orlando, FL

    Compass GroupOrlando, FL, US
    Full-time
    Senior Director of Dining Services.Morrison Healthcare is seeking a Senior Director of Dining Services to lead and elevate our food service operations within an acute care setting in Orlando, FL.Th...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Warehouse Operations

    Director, Warehouse Operations

    Perfect Placement Group, LLCOrlando, FL, US
    Full-time
    Major Florida market with strong airport access.Approximately seventy five percent across multiple operating sites.Regular presence inside a primary Florida distribution center.A fast growing natio...Show moreLast updated: 6 days ago
    • Promoted
    Regional Director of Operations - North & Central Florida

    Regional Director of Operations - North & Central Florida

    Elevate ENT PartnersOrlando, FL, US
    Full-time
    Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers w...Show moreLast updated: 12 days ago
    • Promoted
    Director of Operations - Apparel & Screenprinting

    Director of Operations - Apparel & Screenprinting

    HRPivotOrlando, FL, US
    Full-time
    Spirit Jersey® is an iconic lifestyle apparel brand known for its oversized silhouettes, bold graphics, and uplifting spirit. We’re seeking a Director of Operations to lead and scale our n...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Field Operations - Structural Steel Division (Central Florida)

    Director of Field Operations - Structural Steel Division (Central Florida)

    Pioneer Welding & FabricationApopka, FL, US
    Full-time
    Senior Director of Field Operations — Structural Steel Division.Lead the Future of Steel Installation in Florida.Pioneer Welding & Fabrication is seeking an experienced, results-driven Se...Show moreLast updated: 28 days ago
    • Promoted
    Global Operations Director

    Global Operations Director

    IVI RMA North AmericaLake Mary, FL, US
    Full-time
    Global Chief Transformation Officer.The Global Director of Operations is a strategic enabler who partners with IVIRMA’s regional COOs and CEOs to elevate operational capabilities and drive pe...Show moreLast updated: 6 days ago
    • New!
    Director of Production Operations

    Director of Production Operations

    Financial Statement Services, IncOrlando, FL, US
    Full-time
    Quick Apply
    Join Team FSSI and Become an Employee-Owner!.Opening its doors over 45 years ago, FSSI is one of the largest providers of document services in the United States. We are currently looking for a Direc...Show moreLast updated: 21 hours ago
    • Promoted
    • New!
    Corporate Regional Director, Food & Beverage

    Corporate Regional Director, Food & Beverage

    United ParksOrlando, FL, US
    Full-time
    Regional Director Of F&B Operations.SeaWorld is a world-renowned leader in the themed-park and entertainment industry.Our success is built on a passion for caring for animals and a dedication to de...Show moreLast updated: 14 hours ago
    • Promoted
    • New!
    Director of Operations

    Director of Operations

    FSSIOrlando, FL, US
    Full-time
    Join Team FSSI And Become An Employee-Owner!.Opening its doors over 45 years ago, FSSI is one of the largest providers of document services in the United States. We are currently looking for a Direc...Show moreLast updated: 15 hours ago
    • Promoted
    Director of Operations

    Director of Operations

    HRPivotOrlando, FL, US
    Full-time
    Spirit Jersey is a dynamic and innovative fashion brand dedicated to creating cutting-edge designs that inspire and empower. Our team thrives on collaboration, creativity, and a passion for pushing ...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Director - Greater Florida Financial Group

    Regional Director - Greater Florida Financial Group

    Prudential FinancialOrlando, FL, United States
    Full-time
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Greater Florida Financial Group. Do you enjoy roles where you can lead sales teams and help them achiev...Show moreLast updated: 4 days ago
    Operations Director

    Operations Director

    Consea AmericaOrlando, Florida, US
    Full-time
    Quick Apply
    Consea America is a US-based leading Executive Search firm providing high-quality solutions in search and selection of Middle to Top Management. We operate across many industries including Automotiv...Show moreLast updated: 16 days ago