Talent.com
Restaurant Shift Leader

Restaurant Shift Leader

Lettuce Feed You LLCLouisville, KY, US
30+ days ago
Job type
  • Part-time
  • Quick Apply
Job description

Earn up to $14.00 - $15.00 including tips!

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us.

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.  Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.

We continue to wake up every day with one goal : Make people happy through good vibes and delicious craveable food.  Put those awesome ingredients together, and there’s no telling what we’ll cook up next!

Job Title : Shift Leader

Department / Function : Operations

Location : Field, in Shop

Report to : General Manager / Assistant Manager

Details : Nonexempt

Travel Requirements : Rarely

GENERAL DESCRIPTION

Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to :

FOCUS

People

  • Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening / closing duties), providing feedback and training.
  • Know and support appropriate personnel policies, labor laws and safety procedures.
  • Ensure all security procedures are executed (safe procedures, open / close procedures etc.)
  • Transitions into opening / closing duties.

Customers

  • Make customers really happy.
  • Resolve customer complaints / issues.
  • Empowers Associates to make sure all customers leave happy.
  • Execute and support all food safety requirements and practices.

    • Sales

  • Lead Associates to open, transition, and close shifts without supervision.
  • Manage and organize the line and delegate duties to Associates.
  • Know and uphold standards for product quality.
  • Work the line as needed.
  • Ensure back-of-the-house procedural standards are met.
  • Promote sales on the shift through executing the marketing plan within the four walls.

    • Profits

  • Control food costs, labor, waste, and cash on the shift.
  • Count drawers and follow proper daily cash handling procedures.

    • ESSENTIAL PHYSICAL FUNCTIONS

  • Must have the ability / stamina to work a minimum of 40 hours a week.
  • Ability to stand / walk for 8-9 hours per day and sit for 1-2 hours per day.
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours.
  • Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
  • Must be able to tolerate higher levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens : peanut products, egg, dairy, gluten, soy, seafood and shellfish.
  • Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service.

    • EXPERIENE, EDUCATION AND BEHAVIORS

  • Must represent Potbelly Advantage and Our Values.
  • Minimum of 1 year supervisory experience in a restaurant or retail environment.
  • Minimum educational requirement : High School degree.
  • Must be able to work a minimum of 2 opens and / or closes per week.
  • As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
  • Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities
  • Exceptional customer service skills.
  • Strong communication skills, both written and verbal.
  • Strong organizational skills and the ability to multi-task.
  • Strong interpersonal skills.
  • Ability to train and coach others.
  • Must be able to demonstrate strong leadership skills at all times.
  • Must be a strong team-player.
  • Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.
    • Create a job alert for this search

    Restaurant Shift Leader • Louisville, KY, US

    Related jobs
    Shift Leader

    Shift Leader

    Panda Restaurant GroupLouisville, KY, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager - Franchise

    Restaurant Manager - Franchise

    Denny'sShepherdsville, KY, US
    Full-time
    As a Restaurant Manager, you will never be bored.You will be responsible for making sure the restaurant runs smoothly.Ensuring that the restaurant is fully and appropriately staffed at all times.Ma...Show moreLast updated: 30+ days ago
    Team Leader

    Team Leader

    Carrols CorporationLaGrange, KY, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the ...Show moreLast updated: 30+ days ago
    Shift Lead

    Shift Lead

    Green District SaladsLouisville, KY, USA
    Full-time
    Quick Apply
    Green District is a Louisville-based, fast-casual fresh foods restaurant.At GD, we promote a team first, customer driven atmosphere. We are looking for a key player for our team to be a Shift Lead.W...Show moreLast updated: 30+ days ago
    Shift Manager

    Shift Manager

    Checkers & Rally'sRadcliff, KY, US
    Full-time
    At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the team you will assist the General Manager thru managing successful shift...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    KFCMadison, IN, US
    Full-time
    As a Shift Leader, you will be responsible for supervising, training, and motivating team members, stocking and maintaining required inventory levels, cash handling and preparation of reports, and ...Show moreLast updated: 30+ days ago
    • Promoted
    SHIFT LEAD

    SHIFT LEAD

    Scooter's CoffeeLouisville, KY, US
    Full-time
    Established in 1998, Scooter's Coffee has distinguished itself as one of the premier specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee b...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    KFC Shift Manager

    KFC Shift Manager

    KFCCarrollton, KY, US
    Full-time
    Join KBP Foods' KFC franchise as a Shift Manager and lead a dedicated team in delivering exceptional customer service at one of our bustling locations. As a pivotal part of the restaurant's ...Show moreLast updated: 2 hours ago
    Shift Lead

    Shift Lead

    Pizza HutRADCLIFF, KY, US
    Full-time
    Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash. If you’re ready to take the next step in your career ...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Supervisor

    Shift Supervisor

    Wendy'sMount Washington, KY, US
    Full-time
    Families come in all shapes and sizes, that includes the Wendy's family - the people you will work with as a Shift Manager. Here's what you can expect as a Shift Manager on our team : .Perks Healthca...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Dunkin'Louisville, KY, US
    Full-time
    We are looking for Shift Leaders to join our Dunkin' team!.Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great ...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Lead

    Shift Lead

    WalgreensShelbyville, KY, US
    Full-time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager - Salary

    Restaurant General Manager - Salary

    Pizza HutScottsburg, IN, US
    Full-time
    That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or ret...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Shift Supervisor

    Shift Supervisor

    KFCMount Washington, KY, US
    Full-time
    When you join KFC, you join our Family! Our KFC Family takes pride in our high-quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a passion for pe...Show moreLast updated: 2 hours ago
    • Promoted
    Shift Leader

    Shift Leader

    Insomnia CookiesLouisville, KY, US
    Part-time
    As a Shift Leader at our Highlands store located at 998 Baxter Avenue, Louisville KY 40202, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyo...Show moreLast updated: 30+ days ago
    Shift Manager

    Shift Manager

    Wendy'sClarksville, IN, US
    Full-time
    Shift Managers are a critical part of our restaurant leadership team.Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our custo...Show moreLast updated: 30+ days ago
    Shift Manager

    Shift Manager

    Burger KingMadison, IN, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a SHIFT SUPERVISOR do?. Operates the restaurant in the absence of a Manager.Inspires...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Manager

    Shift Manager

    Steak 'n ShakeLouisville, KY, US
    Full-time
    Steak N Shake Is Hiring Managers.Steak N Shake is looking for managers who want to make a difference! We are paying up to $17. We have exciting times ahead! What we sell is an experience.We are look...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Cracker Barrel Old Country StoreLa Grange, KY, US
    Full-time
    They say you are the company you keep - and at Cracker Barrel, we take that seriously.Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the...Show moreLast updated: 30+ days ago
    Restaurant General Manager

    Restaurant General Manager

    Burger KingScottsburg, IN, US
    Full-time
    Quick Apply
    Carrols Corporation is one of the largest restaurant companies in the U.Carrols owns and operates more than 800 restaurants under the BURGER KING brand with plans for continue growth.Carrols operat...Show moreLast updated: 30+ days ago