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Senior Consultant - Digital Strategy & Experience Design

Senior Consultant - Digital Strategy & Experience Design

MediabistroAtlanta, GA, United States
20 hours ago
Job type
  • Full-time
Job description

Overview

Senior Consultant - Digital Strategy & Experience Design at Infosys. Infosys Consulting is seeking talented design professionals to advocate for users and collaborate with cross-functional teams while achieving business goals. This role is part of our Financial Services practice.

Base pay range

$130,000.00 / yr - $177,000.00 / yr

Key Responsibilities

  • Digital Strategy, Experience Design & AI Enablement
  • Define and lead end-to-end digital transformation strategies with a focus on reimagining user experience, creating AI-enhanced customer journeys, and enabling hyper-personalization and intelligent automation.
  • Champion research ops and design ops offerings and initiatives by institutionalizing scalable processes for user research, persona development, journey mapping, rapid prototyping, and design systems—leveraging AI-first approaches, and ensuring consistent, high-quality insights and experience design across digital banking and wealth management programs
  • Lead UX / UI researchers and designers to craft seamless, adaptive, and predictive user experiences across digital channels.
  • Establish and scale digital innovation labs and design sprints to accelerate ideation and solutioning.
  • Translate emerging technologies (AI / ML, NLP, GenAI) into tangible business value through innovative digital products and services.

Qualifications

  • 5+ years of experience in digital strategy and experience design and 5+ years working in consulting capacity, preferably at a top global consulting firm.
  • Proven expertise in experience design, digital product management, and AI / ML applications in customer experience.
  • Strong command of agile methodologies, design thinking, and digital delivery frameworks.
  • Exceptional communication, facilitation, and executive engagement skills.
  • Demonstrated ability to deliver and lead oral presentations, anchor business / design workshops
  • Excellent client relationship management, executive presence, verbal, written and inter-personal communication skills
  • Proven ability to lead projects, build strong and effective business relationships
  • Have experience creating sales collateral and selling to clients.
  • Highly motivated with strong analytical acumen and problem-solving skills
  • Must be willing and able to travel depending on prospect and client requirements
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
  • Benefits

  • Medical / Dental / Vision / Life Insurance
  • Long-term / Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off
  • Employment details

    Seniority level : Mid-Senior level

    Employment type : Full-time

    Job function : Business Development and Sales

    Industries : IT Services and IT Consulting

    Equal Employment Opportunity Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.

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    Senior Consultant • Atlanta, GA, United States

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