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Payroll Supervisor

Payroll Supervisor

Arizona StaffingTempe, AZ, US
23 hours ago
Job type
  • Full-time
Job description

Payroll Supervisor

Location : Tempe, AZ, US

Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

SRP fosters an inclusive work environment and believes everyone should have a fair chance to work, regardless of who they are. That's why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power. SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits :

  • Pension Plan (at no cost to the employee)
  • 401(k) plan with employer matching
  • Available your first day : Medical, vision, dental, and life insurance
  • Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
  • Parental leave (up to 4 weeks) and adoption assistance
  • Wellness programs (including access to a recreation and fitness facility)
  • Short and long-term disability plans
  • Tuition assistance for both undergraduate and graduate programs
  • 10 Employee Resource Groups for career development, community service, and networking

Summary

The Payroll Supervisor is responsible for overseeing payroll operations for a large and diverse workforce, ensuring accurate and timely processing for both union and non-union employees. This role requires deep knowledge of Arizona labor laws, federal regulations, and collective bargaining agreements. The supervisor will lead payroll staff, manage compliance, and collaborate across departments to maintain payroll integrity and resolve issues efficiently.

What You'll Do

  • Oversees the daily workflow of the payroll team.
  • Supervises bi-weekly payroll processing for 5,000+ employees, including regular wages, overtime, bonuses, and deductions. Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates.
  • Ensures compliance with federal, state (Arizona), and local payroll laws, and best practices, including union contract provisions.
  • Provides payroll employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Maintains and audits payroll records for internal and external reviews.
  • Oversees W-2 reporting, garnishments, direct deposit errors, and voluntary / involuntary deductions.
  • Collaborates with internal departments including Labor Relations, Compensation, Benefits, Taxes, and Talent Acquisition to resolve payroll discrepancies and support policy interpretation and compliance.
  • Conducts performance evaluations. Leads team meetings and provides coaching to ensure accuracy and efficiency.
  • Reconciles payroll inputs with timekeeping data and resolves escalated issues.
  • Researches, compiles, and prepares reports, manuals, correspondence, or other information required by management or governmental agencies. Prepares payroll reports for Finance, Accounting, and HR, including labor cost analysis and accruals.
  • Supports audits and provides documentation for internal, external, and regulatory reviews.
  • Stays current with payroll laws, trends, and regulatory changes.
  • Recruits, interviews, hires, and coordinates training for all staff in the department.
  • Resolves employee complaints and answers questions regarding policies and procedures.
  • Develops or updates procedures, policies, or standards, as needed to ensure accuracy, compliance, consistency, and process improvement. Interprets and communicates work procedures and company policies to staff.
  • Makes recommendations to Senior Manager concerning such issues as staffing decisions or procedural changes.
  • Performs other duties as assigned.
  • What It Takes To Succeed

    Previous experience in a lead or supervisory role is preferred. Strong knowledge of Arizona labor and payroll tax laws and federal payroll regulations is preferred. Experience with union payroll and interpreting collective bargaining agreements is preferred. Strong knowledge of payroll systems (e.g., ADP, Workday, Workforce, SAP Employee Central Payroll) and timekeeping platforms is preferred. SAP experience is highly preferred. Proficient with Microsoft Office Suite or related software. Advanced Excel skills is preferred. Excellent organizational and communication skills, and keen attention to detail. Strong analytical and problem-solving skills. Ability to handle sensitive information with discretion. Demonstrated ability to work collaboratively in a team environment. Demonstrated ability to organize a diverse workload, work independently, and complete work accurately and within deadlines. Ability to sit at a desk and work on a computer for extended periods. A degree with a specialization in Accounting, Business Administration, Human Resources, or relevant field is preferred. Functional Payroll Certification (FPC) from American Payroll Association or equivalent from global payroll associations or prior demonstrated certification is preferred.

    Experience

    Minimum 6 years of relevant experience required.

    Education

    Completion of a Bachelor's Degree from an accredited institution that prepares the employee for the assignment.

    Hybrid Workplace

    SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

    Drug / Alcohol Policy Statement

    To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug / alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug / alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug / alcohol test may be disqualified from further consideration in the hiring process.

    Equal Opportunity Employer Statement

    Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

    Work Authorization

    All candidates must be legally authorized to work in the United States. Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

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