Sales and Service Expert

Sales And Service Expert

The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSE builds relationships and translates the value of 24 Hour Fitness product and service offerings, and has a strong focus on behaviors that drive member acquisition and retention. The SSE delivers successful guest and member engagement, and attainment of sales revenue goals.

Essential Duties and Responsibilities :

• Guest Experience and New Member On-boarding
• Prospecting and Lead Generation
• Member Experience

Variable Compensation : Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans.

Organization Relationships :

Reports to the Sales and Service Manager. Communicates and interacts with club members, prospective members and outside / third party vendors. This position does not have any direct reports.

Required Qualifications :

Disclaimers :

The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.