Product Manager Order Management

OVERVIEW :

The Product Manager Order Management will contribute to executing digital strategy across various backend systems including order management system (OMS), warehouse management system (WMS), payment systems and interfaces to ERP. This role will support the successful rollout of features that enhance the customer experience and optimize order processing.

RESPONSIBILITIES :

• Support the rollout of enhancements and new features across the order management systems from initial scoping to end-to-end testing including documentation
• Collaborate with stakeholders and communicate with internal and external teams to track project status
• Active trouble shooting of platform issues to maintain order flow across systems
• Support cross-functional teams (e.g. front-end experience team) in rigorously testing changes to ensure reliable order management flow
• System maintenance such as certificate management, API and system updates
• Supporting the backend team in developing and maintaining the product roadmap aligned with business goals

POSITION REQUIREMENTS / QUALIFICATIONS :