Job no : 494616
Work type : Administrative (Full Time)
Location : Indianapolis, IN
Categories : Administrative / Professional
Job Title : Director of Talent Ladder
Reporting Relationship : VP of Enterprises & Partnerships
Unit : National & Global
Department : Enterprises & Partnerships
Campus Location : Indianapolis Ed Center North, Marion, IN
Summary of Position : The Director of Talent Ladder will lead IWU's workforce and B2B-focused credentialing enterprise, driving strategic growth through innovative product development, sales execution, and partnership cultivation. This role combines strategic oversight with hands-on leadership to deliver contextualized, skill-based training programs that serve both individual learners and corporate clients.
The Director will oversee dual revenue streams : individual training programs aligned with state and federal workforce funding (including Indiana's Next Level Jobs and federal workforce Pell frameworks), and customized B2B training solutions that deliver measurable ROI for business partners. Working closely with the Customer and Partner Success Manager and Director of Resource Development, this position will leverage our new AI-driven LMS to create agile, personalized training solutions that meet market demands while achieving strong enrollment, completion rates, and job placement outcomes. The role requires a strategic leader who can balance academic excellence with business agility to position Talent Ladder as the premier workforce and employee development partner.
Duties and Responsibilities
- Product Strategy and Development
Develop and execute comprehensive product roadmap for Talent Ladder's certificate and training offerings
Drive product mix optimization to maximize market relevance and revenue potentialCollaborate with instructional design teams to create contextualized, skills-based programsEnsure alignment with state and federal workforce funding requirements (Next Level Jobs, Pell frameworks)Lead market research and competitive analysis to identify emerging skill demands and training opportunitiesOversee implementation and optimization of AI-driven LMS for rapid, personalized content deliverySales and Business DevelopmentDrive B2B sales strategy and execution for customized corporate training solutions
Develop and maintain relationships with workforce development agencies and state / federal funding partnersLead prospect identification, relationship building, and contract negotiation for enterprise clientsCreate compelling value propositions that demonstrate ROI for business training investmentsCollaborate with marketing teams to develop sales materials and lead generation strategiesRepresent Talent Ladder at industry conferences, workforce development events, and business forumsPartnership and Stakeholder ManagementBuild and maintain strategic partnerships with state workforce agencies, federal funding entities, and employer networks
Manage and grow relationships with Indiana's Next Level Jobs program and other state workforce initiativesManage and grow relationships with existing partnersDevelop corporate partnerships that create sustainable training and placement pipelinesCoordinate with academic partners and industry associations to enhance program credibilityEngage with local economic development organizations and business chambersOperations and Performance ManagementMonitor and optimize key performance metrics including enrollment, completion rates, and job placement outcomes
Oversee program delivery to ensure high-quality learner experiences and client satisfactionManage budget and financial performance to achieve revenue targets and operational efficiencyLead continuous improvement initiatives based on learner feedback and market demandsEnsure compliance with accreditation standards and funding requirementsCoordinate with Customer and Partner Success Manager and Director of Resource Development on strategic initiativesTeam Leadership and Strategic CollaborationCollaborate with Customer and Partner Success Manager to optimize client experience and retention
Work with Director of Resource Development to align marketing and sales strategiesPartner with academic teams to map assessed learning opportunities and align offerings with strategic academic initiativesPartner with DeVoe School of Business, Technology, and Leadership to pilot early degree ideas and align product development opportunitiesContribute to enterprise-wide strategic planning and goal achievementFoster a culture of innovation, customer focus, and continuous improvement within the Talent Ladder teamQualifications : According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
Bachelor's degree in business, education, workforce development, or related field requiredMaster's degree preferredExperience
A minimum of five to seven (5-7) years of progressive experience in workforce development, corporate training, business development, or educational program management, with demonstrated success in both B2B and B2C marketsRequired Skills
Workforce Development and Training ExpertiseDeep understanding of workforce development landscape, including state and federal funding mechanisms
Experience with credentialing programs, certificate development, and skills-based trainingKnowledge of federal workforce Pell frameworks and state workforce initiativesFamiliarity with learning management systems and educational technology platformsUnderstanding of employer partnership developmentBusiness Development and SalesProven track record in B2B sales and business development within education or training sectors
Experience developing customized training solutions for corporate clients (preferred)Ability to demonstrate ROI and measurable outcomes to business stakeholdersStrong proposal writing and contract negotiation skillsExperience with government contracting and compliance requirements (preferred)Strategic Leadership and OperationsStrategic thinking with ability to develop and execute comprehensive business plans
Experience managing P&L responsibility and achieving revenue targetsStrong project management and operational efficiency capabilitiesData-driven approach to performance measurement and continuous improvementExperience leading cross-functional teams and collaborative initiativesRelationship Building and CommunicationExceptional relationship-building skills with diverse stakeholder groups
Strong presentation and public speaking abilitiesExcellent written and verbal communication skillsExperience representing organizations at industry events and conferencesAbility to translate complex workforce development concepts for various audiencesTechnical and Innovation CompetenciesExperience with educational technology and learning management systems
Understanding of AI-driven learning platforms and personalized training deliveryFamiliarity with skills assessment and competency-based education modelsAbility to adapt quickly to emerging technologies and training methodologiesMission AlignmentStrong commitment to the mission, vision, and values of Indiana Wesleyan University
Passion for workforce development and helping individuals achieve career advancementUnderstanding of the intersection between academic excellence and industry needsValues-driven approach to building partnerships and serving diverse learner populationsOther RequirementsWillingness to travel as needed for business development and partnership activities (up to 30%)
Valid driver's license and reliable transportationAbility to work flexible hours to accommodate client needs and industry eventsExperience working in fast-paced, entrepreneurial environmentsIWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised : 19 Aug 2025 US Eastern Daylight Time
Applications close : 26 Oct 2025 US Eastern Daylight Time
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