Global Technical Product Owner - Real Time Payments - Vice President
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Global Technical Product Owner in Real Time Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle from ideation to launch.
As a core leader, you deeply understand customer needs, market trends and the competitive landscape to devise product strategy and roadmap.
Utilize your technical expertise to lead product design, influence architecture and technical design decisions ensuring product modularity, reusability, scalability, resiliency, and stability across different regions and markets.
You collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Offering 24 / 7 availability combined with never-before-seen speed and transparency, real-time payments are at the forefront of a digital payments revolution in the .
JP Morgan Chase has established a leadership position in building out the nation’s first instant payments system, US Real-Time Payments (RTP).
We are working to expand our real-time payments channel enablement, commercialization, and grow the product in collaboration with the FedNow Service and The Clearing House. Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Acts as a subject matter expert and drives product design, architecture and influences technical teams on best practices and standards
- Works on any product feature assigned and deliver within timelines, ensuring all product cadences (requirements, scope document, business case, unhappy paths, analytics plan) are met in a timely and thoughtful manner
- Demonstrates end to end design thinking including implications on Customer service, operations, Channels (API, File Based, and Online Interface based), design the customer journey map
- Communicates effectively with stakeholders at all levels to present technical concepts, gather feedback and influence decision-making processes
- Thinks through global system performance, reliability, scalability, service levels, and responsiveness of solutions
- Collaborates across the organization including Tech, architecture, marketing, different product teams, operations, ability to see how the solution pieces fit together
- Demonstrates high attention to detail, and exemplary quality, thoroughness and completeness of work product
Required qualifications, capabilities, and skills
- 8+ years of experience or equivalent expertise in technical product ownership or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Payments experience required
- Technical background and proficiency in all product cadences
- Commercialization acumen, strong analytics, outside-in competitive view
- Self-starter, team player, curious and eager to learn, flexible, operate with high sense of urgency and integrity
- High level of organization, able to thrive in a dynamic environment handling multiple projects, deadlines, and stakeholders (in different markets / time zones)
- Excellent written and oral communication skills, ability to map out visual workflows, journey maps, high level system interactions to engineering and business leaders
Preferred qualifications, capabilities, and skills
- Prior experience working in a highly matrixed, complex organization
- Proficient in conducting end to end analysis to identify issues and hands-on troubleshooting
- Strong analytics and technical problem-solving experience
- Fraud and Sanctions experience
- Instant payments, preferred
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