Phlebotomist Patient Services Representative
Job Description :
- The Phlebotomist Patient Services Representative- Float (PSR - Float) represents the face of our company to patients, both as part of their health routine or for insights into life-defining health decisions.
- The Phlebotomist Patient Services Representative - Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The Phlebotomist Patient Services Representative - Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
- This role will direct daily activity at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP)
Job Requirements :
- Ability to provide quality, error-free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills including pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
- Committed to all policies & procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, a valid driver's license, and a clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center / In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients;
ability to accelerate and embrace change; and knowledge of our business.
Required Education :
- High school diploma or equivalent.
- Medical training : medical assistant or paramedic training preferred.
- Phlebotomy certification preferred.
- Required in California, Nevada, and Washington.
Work Experience :
- Three years of phlebotomy experience is required, inclusive of pediatric, geriatric, and capillary collections.
- Minimum years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment is preferred.
- Keyboard / data entry experience.
Benefits :
- Medical, Vision, and Dental Insurance Plans
- k Retirement Fund
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