Passenger Service Agent

General information

Job Title

Airport Customer Service Agent- KOA / AS FT

Date

Friday, October 3, 2025

Entity

Unifi Aviation, LLC

State

Hawaii

City

Kailua-Kona

Base Pay Rate : $ 18.00

Full / Part Time

Full Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

A.M. shift

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift / carry / push / pull and move items of 70 pounds and / or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

Benefits

We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

" Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."