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Corporate Concierge
Corporate ConciergeDairy Farmers of America • Kansas City, KS
Corporate Concierge

Corporate Concierge

Dairy Farmers of America • Kansas City, KS
30+ days ago
Job type
  • Full-time
Job description

Description

General Purpose:

Support the corporate headquarters as the first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources, greet and direct guests/visitors, issue appropriate security passes, report security issues, respond to common inquiries, and perform basic administrative support activities. Provide exceptional customer service and a high level of professionalism and skill in operating a multi-line phone system.

Job Duties and Responsibilities:

  • Answer and screen incoming calls; greet callers, provide information, transfer calls, and take messages
  • Administer main voicemail
  • Produce monthly phone reports
  • Follow security protocols and office procedures
  • Assist with facility access badges
  • Maintain an organized reception area
  • Submit building work orders as requested
  • Provide administrative services as needed
  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.

Requirements

Minimum Requirements:

Education and Experience

  • High School Diploma or equivalent
  • 1-2 years of reception, administrative, or business experience
  • Certification and/or License – N/A

Knowledge, Skills and Abilities

  • Possess strong organizational skills and has ability to handle multiple tasks with attention to detail
  • Proficiency in MS Office software with an emphasis on Word, Excel and PowerPoint
  • Knowledge of administrative and clerical procedures
  • Knowledge of customer service principles and practices
  • Able to communicate clearly, concisely and courteously with clients, customers, guests and staff
  • Able to operate phone system
  • Must be able to read, write and speak English

An Equal Opportunity Employer

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Corporate Concierge • Kansas City, KS

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