Data Extraction and Cleaning :Accessing data from various Dynamics 365 modules (Sales, Marketing, Customer Service)Identifying and addressing data quality issues, including duplicates and inconsistenciesData transformation and manipulation to prepare it for analysisStatistical Analysis :Performing statistical analysis using appropriate techniques to identify trends and patterns within the dataCalculating key performance indicators (KPIs) relevant to business objectivesReporting and Visualization :Developing comprehensive reports and dashboards using Power BI or other visualization toolsCreating interactive and user-friendly visualizations to effectively communicate insights to stakeholdersBusiness Insights and Recommendations :Interpreting data analysis results to identify actionable insights and business opportunitiesCommunicating key findings and recommendations to relevant teams to inform decision-makingCollaboration and Stakeholder Management :Working closely with business users to understand their data needs and requirementsGathering feedback on reports and dashboards to ensure alignment with business objectivesData Governance and Maintenance :Ensuring data integrity and compliance with data governance policiesMonitoring data quality and implementing necessary data cleansing proceduresTechnical Skills :
- Proficiency in Microsoft Power BI :
Creating and managing data visualizations within Power BI
- SQL Querying Skills :
Writing complex SQL queries to extract and manipulate data from Dynamics 365
- Data Analysis Tools :
Familiarity with statistical analysis techniques and tools like Excel, R, or Python
- Dynamics 365 Platform Knowledge :
Understanding the structure and functionalities of different Dynamics 365 modules