Order Management Analyst

Job Description

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We have an opportunity for growth based in our Stafford, TX location! You will be responsible for ensuring that customer orders and production schedules are aligned to meet contractual delivery dates and optimize customer happiness.

In This Role, Your Responsibilities Will Be :

• Managing backlog priorities and order execution; measuring site performance of initial order commit dates and accurate discrepancies.
• Tracking regional backlog aging, identifying and reviewing critical issues focusing on solutions and customer communication.
• Serving as first contact post-sales order; managing customer change requests; providing phone and email support related to customer happiness.
• Advising customers on shipping / schedule changes; providing expediting and shipping schedule support; ensuring timely response to inquiries.
• Developing professional customer relationships; communicating critical issues and ensuring delivery commitments are met.
• Liaising on order issues, clearing credit blocks with Risk Analyst, and managing production schedules.

Who You Are :

For This Role, You Will Need :

Preferred Qualifications That Set You Apart :

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because great ideas come from great teams. Our commitment to ongoing career development and an inclusive culture ensures you have the support to thrive. We provide flexible, competitive benefits plans and a variety of medical, dental, vision, and other wellness programs, along with paid parental leave, vacation, and holiday time.

Equal Opportunity Employer

Emerson is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of discrimination or harassment.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. Sponsorship will not be provided for this position.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact : idisability.administrator@emerson.com.

About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, we help customers in critical industries such as life sciences, energy, power and renewables, chemical, and advanced factory automation operate more sustainably while improving productivity, energy security, and reliability. With global operations and a comprehensive portfolio of software and technology, we help companies implement digital transformation to measurably improve operations, conserve resources, and enhance safety.

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