Operations Program Manager

Program Manager II

Are you passionate about being part of a team where your work has a meaningful impact on communities? We are seeking a Program Manager II to join our team dedicated to building positive community impact by leveraging world-class logistics capabilities to increase community access to essential items. In this role, you will be part of a global team managing pro-bono transportation and donation routes throughout North America, ensuring our operations continue to deliver smiles to communities.

Responsibilities

Manage multiple nonprofit transportation and donation projects concurrently.

Serve as a point of contact for external nonprofit partners, managing communications through email, IM, and other channels.

Maintain data details and ensure data accuracy in Salesforce-based project workflows.

Develop monthly data-driven narratives about the partners and projects you support.

Identify, manage, and resolve logistics challenges, diving deep to identify root causes and implement sustainable solutions.

Analyze program metrics and prepare reports to demonstrate impact and highlight areas for improvement.

Task breakdown : 85% heads-down work The majority of the day is focused on independently managing donation and transportation projects. This includes scheduling and tracking nonprofit routes in Salesforce, ensuring data accuracy, resolving logistics issues as they arise, and preparing project updates or impact reports. Associates will also spend time drafting monthly narratives that highlight the stories behind the donations and demonstrate measurable community impact.

10% meetings - Time is spent connecting with nonprofit partners, internal teams, and delivery stakeholders. These are typically check-ins to confirm project details, resolve challenges, or align on priorities.

5% travel / participation at nonprofit events Occasionally, there may be opportunities to represent Local Good at partner events or community initiatives, reinforcing the mission-driven nature of the work. Additional expectations : The candidate must be available to work during holiday weeks (with the exception of Thanksgiving, Christmas, and New Year's Day) and will operate on Eastern Standard Time (EST) to align with nonprofit and internal partner schedules.

Essential Skills

Bachelor's Degree

3+ years of program management experience.

Experience in managing cross-functional projects and stakeholder relationships.

Tech experience is a huge plus!

Strong project management background.

Strong organizational skills.

Strong written and verbal communication skills.

Ability to manage multiple projects / commitments at one time.

Proven ability to analyze complex problems and develop data-driven solutions.

Experience in supply chain management, inventory systems, or logistics operations.

Excellent communication skills, both verbal and written, with the ability to influence senior leadership.

Demonstrated success in building and maintaining partnerships with external organizations.

Experience with corporate social responsibility initiatives or non-profit operations.

Work Environment

This role is fully onsite in Bellevue, WA or Nashville, TN. It involves managing donation and transportation routes end-to-end in Salesforce and coordinating with multiple stakeholders. The work environment is dynamic, requiring flexibility and precision to ensure successful project execution.

Job Type & Location

This is a Contract position based out of Bellevue, Washington OR Nashville, TN.

Pay and Benefits

The pay range for this position is $50.00 - $55.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off / Leave (PTO, Vacation or Sick Leave)

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.