Office Manager - Cohen Clinics

Office Manager

The Office Manager will be a key member of the Steven A. Cohen Military Family Clinic at Centerstone, reporting to the Clinic Director and overseeing clinic and financial operations. The Steven A. Cohen Military Family Clinic at Centerstone is an outpatient behavioral health facility located in Clarksville, TN. The clinic is comprised of a multidisciplinary team of psychologists, licensed clinical social workers, case managers, and veteran outreach workers. The clinic offers high quality, evidence-based, and personalized outpatient mental health treatment tailored to meet the specific needs of veterans, particularly those from the Iraq and Afghanistan wars, and their families. The clinic is part of a partnership between Centerstone and the Cohen Veterans Network, a national nonprofit (501c3) network of clinics.

Essential Duties & Responsibilities :

• Ensure that the clinic is in compliance with Centerstone policies and procedures regarding fiscal and clinical operations including, but not limited to, applicable licensure requirements and CARF accreditation standards.
• Work as the liaison between the Cohen Veterans Network and Centerstone related to any specific facilities needs.
• Assist in management of the clinic's fiscal operations (i.e., budgeting, accounts receivables and payables, reconciliations, financial reporting, revenue collection, etc.).
• Work with the Billing Coordinator and Clinic Director to coordinate the managed care billing process, managing local relationships with the Centerstone and Cohen Veterans Network billing team and ensuring that the clinic is in compliance with contractual and reimbursement policies.
• Work with the Billing Coordinator, the Centerstone credentialing team and the Clinic Director to coordinate the credentialing of each clinician (CAQH) for 3rd party insurance.
• Assist clients with billing-related matters, and assist clients and / or staff in resolving insurance-related problems / questions.
• Establish policies and procedures (conforming with CTN policies and procedures) regarding facilities compliance, risk management and business continuity
• Collaborate with clinic staff and the Cohen Veterans Network around all office management and facilities needs.

Knowledge, Skills & Abilities :

Qualifications :

Education Level : Bachelor's degree or demonstrated progress toward a bachelor's degree from accredited college or university is required. Four years of relevant experience will be accepted in lieu of the degree.

Years of Experience :

Physical Requirements :

Disclaimer : The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type : Full time

Pay Range : $55,900.00 $78,330.00

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy :

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.