General Manager, Services Sales - Region North

Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market‑leading technologies and power system modelling expertise. These cover decarbonisation services, future‑fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.

Did you know Wärtsilä has delivered 79 GW of power plant capacity and more than 130 energy storage installations in 180 countries around the world?

In this fast changing world of energy, we are constantly on the lookout for future‑oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?

We are now looking for a General Manager, Services Sales – Region North to join our team working for a better future.

The position is permanent , and the preferred location is Fort Lauderdale, FL . Alternative locations such as Houston and Puerto Rico , may also be considered.

What You Will Be Doing

As General Manager, you will lead the transactional sales strategy for the Energy Business in the Americas North Region. You will oversee both the Account Management and Sales Support teams, ensuring alignment with strategic goals and excellence in customer success. This role is critical to converting non‑agreement customers into long‑term partners. You will report to the Director, Regional Operations North Region and collaborate closely with cross‑functional stakeholders to deliver value beyond the traditional.

Responsibilities

• Ownership of the business related to existing installed base, installation uptime, service sales growth, technical performance of the installed base, identifying the corrective actions and follow‑up the execution.
• Ensure the implementation of the processes and tools according to business as well as Quality, Health, Safety and Environmental guidelines.
• Customers' pain points are identified, shared and addressed.
• Proactive selling to non‑agreement customers : Originate field service and upgrade project opportunities.
• Non‑agreement customers in the region are committed to Wärtsilä with an agreement.
• Non‑agreement customers in the region are committed to Wärtsilä products and services.
• Competence development for Account Management and Sales Support.
• Manage the transactional sales proposals process in Region North for field services.
• Continuously looking for ways to develop new value propositions and winning proposals, as well adapt to the needs of the internal and external customers and market developments.
• Enable growth in lifecycle sales and customer relationship with improved proposal quality, scope and speed to market.
• Ensure consistent proposal tracking, documentation, and quality for all proposals produced by the team.
• Drive profitable sales growth in Region North.
• Lead the CRM sales pipeline management and maintenance, growth of the sales funnel and consistent follow‑up of all opportunities.
• Contribute with new concepts and out of box ideas to serve our customers and create value beyond the traditional.
• Continuous Improvement mindset and cooperation within the entire team and with all cross‑functional departments.

Desired Behaviours

As an Ideal Candidate, You

Your Success Will Be Measured By

Travel Requirements

This position requires a 40% travel commitment, encompassing both domestic and international. Prospective candidates should be prepared to fulfill these travel obligations as an integral aspect of the position's responsibilities.

Vaccination Requirement

Individuals hired for positions that require on‑site customer interactions and / or in‑person travel may be required to be fully vaccinated against COVID‑19 or other country‑specific vaccinations, unless otherwise prohibited by law.

EEO Statement

Wärtsilä North America is an EOE / AA employer.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job‑relevant merits and abilities.

Hybrid Work Model

Effective January 2025, Wartsila companies in the USA have implemented a new hybrid work model. Most employees who live within 40 miles of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in‑person collaboration twice a week. We will be happy to provide more information during your interview process.

Security Check

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

Company Overview

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

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