Enrollment Manager

Tierra Encantada is the leader in Spanish immersion early education®, providing award-winning care and education to children from 6 weeks to 6 years old. Recognized as one of the Top 50 Franchise Companies Doing the Most to Champion Diversity by Entrepreneur Magazine, The Americas' Fastest Growing Companies, and 10 Hottest Franchise Businesses in America by Inc Magazine, we're on a mission to shape the future of early childhood education - and we're growing rapidly.

Position Summary :

The Enrollment Manager is responsible for leading Tierra Encantada's centralized enrollment center (CEC), ensuring every prospective family receives an exceptional and personalized experience from first inquiry to enrollment, while also ensuring that each center's capacity for new children is met.

This role owns the lead-to-enrollment funnel and space management process used to forecast, track, and optimize classroom ratios. The Enrollment Manager oversees the Enrollment Specialist and partners closely with Marketing, Operations, and Center Leadership to balance family demand, space availability, and growth goals.

The ideal candidate combines sales leadership, data management, and process optimization skills, achieving conversion goals while ensuring centers are efficiently and accurately filled.

Key Responsibilities : Leadership & Team Management

• Manage the Enrollment Specialist and any future team members.
• Establish clear performance targets, including lead-to-tour and tour-to-enrollment conversion goals.
• Coach and develop the team to ensure consistent, high-quality communication and follow-up with families.
• Foster collaboration with Marketing and Operations to align strategy and messaging.

Lead & Conversion Management

Center Capacity & Classroom Management

CRM Ownership & Process Optimization

Training, Coaching & Enablement

Analytics & Reporting

Qualifications

Compensation & Benefits

Salary range is $80,000- $90,000 and depends on qualifications, education, and experience. Benefits include medical, dental, and vision insurance, 12 paid holidays, PTO, 401(k) with 3% employer match, discounted childcare and waitlist priority for enrollment, company paid professional development, WFH one day a week, corporate office amenities (gym, wellness / nursing room, onsite company cafe with coffee, espresso bar, beverages, and snacks available to employees at no cost, onsite free parking), casual work environment, and employee-focused events.

Tierra Encantada is an equal opportunity employer. Agency applications will not be considered.  No immigration sponsorship is available for this position.  E-Verify is used to verify employment eligibility.