Personal Lines Sales Manager

Job Description

Job Description

Join a team that cares about our customers and you! EWS Insurance is looking for an experienced and committed individual to join our team as a Personal Lines Sales Manager. As a cornerstone of our Insurance Sales team, you will play a pivotal role in fostering and maintaining client relationships while spearheading sales initiatives. Your responsibilities will involve leading a dynamic team, implementing sales strategies, and driving client engagement to ensure EWS Insurance remains a trusted advisor for our clients. In this position, you will play a vital role in managing and growing our customer base. Our ideal candidate is passionate about sales, committed to exceptional customer service, and enthusiastic about leading personal interactions and operations.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Parental Leave

Hands on Training

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Retirement Plan

Responsibilities

• Lead, mentor, and motivate a team of personal lines customer service agents, ensuring individual and team targets are met.
• Provide expert advice to potential clients, customizing insurance solutions that meet their unique needs.
• Design and implement effective sales strategies to drive growth and profitability in the personal lines sector.
• Develop and maintain strong relationships with clients, ensuring their satisfaction and retention.
• Serve as the main point of contact for the Personal Lines team, handling inquiries with qualifying new business, claims, and underwriting decisions.
• Support agency owner in hiring and training new Personal Lines team members.
• Stay informed about industry trends and competitive products, enhancing the team's knowledge and service quality.
• Work with agency owner to track and report on sales and service metrics and performance, making data-driven decisions to enhance productivity.
• Collaborate with agency owner in setting, tracking, and achieving Personal Lines goals.
• Address individual agent performance / feedback when needed and discuss team performance with agency owner on a regular basis.
• Build and maintain rapport with customer service agents, clients and underwriters.

Requirements