AV and Desktop Support Engineer

AV and Desktop Support Engineer - REQID0002420

IT

IT

Job ID : REQID0002420

Stowers Institute for Medical Research is seeking an AV and Desktop Support Engineer who is ready to grow into a hybrid role supporting both conference room technologies and desktop computing. This position is ideal for someone with a strong foundation in IT support who is eager to take on more responsibility in AV administration, device lifecycle, and user experience improvement.

Key Responsibilities :

• Provide end-user support for desktops, laptops, peripherals, and core applications (Windows / macOS).
• Support the setup and operation of Zoom Rooms, Teams Rooms, and general conference room equipment.
• Assist with AV troubleshooting, hardware replacements, and system checks.
• Shadow or assist with AV installations and refresh projects.
• Coordinate with Facilities and vendors for minor upgrades or issue resolution.
• Document common AV and IT support procedures for internal knowledgebase.
• Participate in onboarding / offboarding and white-glove device setup for new hires.

Required Qualifications :

Preferred Qualifications :

Familiarity with AV basics such as HDMI, cabling, and room audio systems

To Apply

Submit the requested documents to careers@stowers.org or to Administration Department, Stowers Institute for Medical Research, 1000 E 50th Street, Kansas City, MO 64110.

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