Housekeeping Floor Supervisor - Signature

Housekeeping Floor Supervisor

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job : As a Housekeeping Floor Supervisor, you'll take charge of the day-to-day operations of assigned floors, ensuring our rooms shine with absolute cleanliness! Your leadership will be essential in maintaining our property's high standards, creating a welcoming environment for guests. Every day, you'll have the opportunity to lead a dedicated team, ensuring all tasks are performed effectively for an exceptional guest experience.

The Day-To-Day :

• Supervises GRA's, Housepersons, assigned floors and ensures all rooms and hallways are cleaned to Company standards
• Creates a good work environment that promotes teamwork, mutual respect, and employee satisfaction and properly utilizes performance feedback, recognition, training, and adherence to company policies, legal requirements, and collective bargaining agreement
• Supervises Housekeeping employees to ensure they are alert to all their duties and adhere to Company and Housekeeping policies and procedures
• Inspects the required number of guest rooms on a daily basis to ensure Guest Room Attendants (GRA's) are conforming to the sanitation requirements of health laws and standards set by the Company
• Maintains records including repairs needed, lost and found items, and quality of work completed by employees
• Instructs employees on the products used for cleaning in accordance with Occupational Safety and Health Administration (OSHA) chemical Right to Know standards
• Submits required number of hallway evaluations to the Assistant Housekeeping Manager
• Reports all work orders to status and any follow required
• Utilizes proper procedures for entering / cleaning a guest room
• Resolves guest complaints in a timely manner
• Completes daily worksheets, reports accurately and in a timely manner
• Issues and retrieves all master keys, cellphones, and two-way radios at the beginning and end of each shift
• Assist in projects assigned by the Asst Housekeeping Manager
• Meet productivity standards for your position ensuring each GRA completes the amount of credits required

The Ideal Candidate :

The Perks & Benefits :

Are you ready to JOIN THE SHOW? Apply today!