Client Care Specialist -Emergency

Job Description

Job Description

Maine Veterinary Medical Center is seeking a friendly, compassionate, and skilled  Client Care Specialist to join our team!  In this role, you'll primarily support our Emergency Department clients while also assisting Specialty clients as needed. We’re looking for someone who thrives in a fast-paced environment, enjoys client interaction, and is committed to delivering exceptional service to both clients and their pets.

At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our innovative environment means you’ll get to work with many different specialists and practice cutting edge care!  As part of our team, you’ll work with the latest technology and collaborate with a positive team to deliver the highest quality of care to our patients and clients alike.

Maine Veterinary Medical Center (MVMC) is a Rarebreed practice that has full in-house laboratory capabilities, a fluoroscopy suite for interventional procedures, a helical 16-slice CT, MRI, respiratory ventilator, in-house telemetric monitoring, ultrasound and endoscopy. MVMC has well-staffed departments in Neurology, Internal Medicine, Surgery, Oncology, Cardiology, Radiology, Rehab and Acupuncture and great team of emergency clinicians and criticalists to offer advanced services to a well-educated client base.

Client Care Specialist

Maine Veterinary Medical Center in Scarborough, ME

$21.00-$26.00 an hour based on experience and availability

Schedule :

This position includes a recurring Saturday requirement; therefore, consistent Saturday availability is essential.

Schedule Options :

Wednesday – Saturday : 6 : 00 a.m. – 4 : 00 p.m.

Monday : 10 : 00 a.m. – 8 : 00 p.m. and Thursday – Saturday : 7 : 00 a.m. – 5 : 00 p.m.

WHAT YOU’LL DO

• Greet customers as they arrive and act as the main point of contact for the hospital.
• Provide day-to-day client services of the front office and support staff throughout the office.
• Answer a busy multi-line phone system and facilitate calls to relevant departments.
• Resolve informal client issues and report on these issues to the Client Services Supervisor.
• Maintain hospital communications via email, interpersonal and PIMs software.

BENEFITS

Plus, special benefits to utilize for your own pet :

REQUIREMENTS

Rarebreed Veterinary Partners  is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most : caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry. We’re hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets, our career opportunities are as exhilarating as climbing a toy mountain of a gazillion new squeaky balls.

Employment will require the successful completion of references and background checks.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about our career opportunities at : https : / / rarebreedvet.com / careers /

Where uncommon support partners with joy.