Application Operations Specialist

A company is looking for an Application Operations Specialist to provide support and implementation services to healthcare clients.

Key Responsibilities

Manage and resolve client support tickets related to safety software platforms

Provide expert troubleshooting for technical and user-related issues

Deliver client training on platform features and maintain training materials

Required Qualifications

Bachelor's Degree or equivalent education / training

Proficiency with Microsoft Office (Word, Excel, Outlook)

3+ years of experience in a client-facing role or healthcare organization

Experience with technical configurations such as FTP setup and HL7 implementation

Higher level Excel skills preferred