Sr Product Manager

Sr Product Manager

Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rentals, accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.

We are looking for a Sr Product Manager who is passionate about building software solutions that customers love. The role will bring voice of the customer into the business, assessing and prioritizing opportunities to enhance our software offerings and building or partnering for new offerings. The ideal candidate will be intellectually curious, adaptable, a strong communicator and doer. They will have the demonstrated ability to build trust and lead with confidence. The Go-To-Market and Product Development environments at Lightspeed are dynamic and fast-paced, requiring Product Management to be excellent at enrolling and motivating other teams to deliver to their Product vision and strategy.

What You'll Do :

• Gain deep understanding of customer experience, identifying and filling product gaps and generating new ideas that growing market share, extend Lightspeed into new markets, improve customer experience and drive financial revenue and cost savings in the business
• Build a product vision for your designated Product areas and sell that vision both with internal key stakeholders (Sales, Development, Customer Operations, Finance) and with external stakeholders (Customers, Partners, Manufacturers, and market influencers). Prioritize features and offerings, communicating the rationale behind the prioritization with key stakeholders.
• Be an expert with respect to competition, developing product positioning, packaging, and pricing strategies that differentiate Lightspeed products and drive growth through Sales and Partner channels.
• Create a continuous feedback loop on products via utilization monitoring, pilot programs, Sales & Customer Operations feedback, and other practices that drive improvement, adoption and growth of Lightspeed products.
• Collaborate with Marketing to develop sales tools, collateral, promotional messaging and marketing campaign strategy. Lead the Go-To-Market teams in achieving designated Product sales targets.
• Lead with resilience, balancing competing priorities while keeping teams motivated and focused.
• Serve as SME for designated Products on calls with customers, via demos, at industry and partner events, and via educational programs with customers and the market.

What You Should Have :

Preferred Qualifications :

At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.

Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.

Applicants must be authorized to work in the U.S.