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Bally’s Dover Casino Resort
Beverage Server - Casino Bar (The Queen Casino Baton Rouge)Bally’s Dover Casino Resort • Baton Rouge, LA, US
Beverage Server - Casino Bar (The Queen Casino Baton Rouge)

Beverage Server - Casino Bar (The Queen Casino Baton Rouge)

Bally’s Dover Casino Resort • Baton Rouge, LA, US
30+ days ago
Job type
  • Full-time
Job description
ESSENTIALFUNCTIONS
  • Participate regularly in departmental and company meetings
  • Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
  • Prepares alcoholic and non-alcoholic drinks to specifications and serves them in and orderly and timely fashion.
  • Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest ID.
  • Knowledgeable in the products the company serves.
  • Properly operates the point of sales system, accounts for all service items, and keeps a balanced bank.
  • Understands salesmanship and customer service is what makes this position successful for the company and the team members.
  • Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
  • Sets and keeps workstations and casino floor areas properly stocked, clean, safe, and organized.
  • Serves drinks, greet guests, busses and runs drinks, does side work, plus any other normal functions required to service our guests under normal operating conditions.
  • Communicates all guest service opportunities and product shortages or issues to management.
  • Knows and complies with all rules, regulations and policies of the food and beverage department
  • Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
  • Able to satisfactorily complete assignable work tasks requested by the departmental leaders
  • Must abide by all state and local liquor laws
  • Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
  • Ensure customer service standards are met and retained
  • Other duties as assigned
QUALIFICATIONS
  • 1 year Cocktail Server experience in a fast-paced environment, required
  • Food Handler Certification, required
  • High School Diploma/GED, required
  • Must be 21 years of age or older
  • Must have basic mathematical skills
  • Must be able to work Weekends, Nights and Holidays
  • Able to effectively communicate in English via verbal and written
  • Must be able to obtain and maintain a State Gaming License, if applicable
  • Must be able to obtain and maintain a Liquor certification, if applicable
The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.
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Beverage Server - Casino Bar (The Queen Casino Baton Rouge) • Baton Rouge, LA, US

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