Jr. Information Security Compliance Analyst

Remote – US | Full-Time | Entry-Level to Early Career Join the team that's powering a new era of knowledge work in the contact center.

About Balto

At Balto, we help contact centers coach agents in real time, powering better conversations and business outcomes through AI. Our customers trust us with sensitive data—and we take that responsibility seriously.

What You'll Do

You'll be on the front lines of our security compliance efforts, supporting day-to-day processes and helping us stay audit-ready.

• Daily monitoring of security logs and alerts for anomalies
• Conducting vendor security reviews and supporting due diligence assessments
• Answering security questionnaires from customers and prospects
• Performing PCI-DSS checks and assisting with other regulatory control reviews
• Executing QA checks on call audio to ensure compliance with privacy policies
• Supporting internal audits and compliance reporting
• Assisting with documentation, policy updates, and control testing

You'll collaborate with Security, Engineering, and Customer teams—gaining a holistic view of what it takes to secure a modern AI-powered SaaS platform.

Who You Are

You're detail-oriented and curious about how systems work and stay secure. You might have some experience in IT, security, risk, or compliance—or you're eager to learn. You're organized and self-directed, but love collaborating to solve complex problems. You're a clear communicator and can translate technical info into human language.

Bonus Points

Our Culture

We're AI Obsessed. At Balto, we don't just build AI—we live it.

If you're not building your own GPTs in OpenAI, AI-coding your own side projects in Replit, following the latest drops from Google, OpenAI, Anthropic, Meta, and xAI, reading essays, academic papers, and dev blog posts about LLMs, generating stunning visuals with MidJourney or videos with VEO…then Balto might not be the right place for you. But if that does sound like you, you'll feel right at home.

Why Balto

Fully remote team — work from anywhere in the US. Mission-driven culture with smart, supportive, and AI-obsessed teammates. Career growth — this role is built for someone who wants to level up fast.

Benefits

Ready to put your security skills to work at a company that breathes AI? Apply now or send us your resume and a short note about what makes you curious.

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