Information Technology Operations Engineer (New York)

Industry leading, securities trading firm is seeking an IT Operations Engineer to support, configure, and maintain multiple systems across all of our technology stacks, including desktop environments, network infrastructure, and various application platforms. Responsibilities include responding to tech support requests, building and configuring Windows, Linux, and macOS laptops, desktops, and servers, supporting our Windows domain infrastructure, monitoring critical systems, and helping with projects to optimize the way we work. Exceptional problem-solving abilities and interpersonal skills are critical as you collaborate with our technically sophisticated users. The role demands real-time troubleshooting expertise, patient listening, and comfort with asking clarifying questions. In collaboration with specialized teams within and outside the IT department, you will help create and maintain the infrastructure that powers our trading operations.

• Solid foundation in information technology and networking principles
• Knowledge and training in Windows Desktop / Server Operating Systems and best practices in a production environment
• Working knowledge of Active Directory, Group Policy and other common Windows administration sub-systems
• Clear, concise, and empathetic verbal communication skills
• Excellent written communication for technical documentation and knowledge base maintenance
• Familiarity with Linux and / or macOS operating systems is a plus
• Technical strength in programming or scripting for the Windows platform (especially PowerShell) or the Linux platform (especially Bash)