Senior Manager, Security & Crisis Management
The Senior Manager, Security & Crisis Management (SCM), will work collaboratively with cross-functional partners to ensure the effectiveness of emergency response personnel, processes, and technology. This role will also serve as the SCM liaison to our EHS&S, medical, and facilities organizational partners. Scope : U.S. Manufacturing Sites (KY, AL, GA, TN, SC), FirstBuild & Forum (Louisville, KY), and CoCreate (Stamford, CT)
How You'll Create Possibilities
Primary Responsibilities Include :
- Management of the contract security program; personnel and contract expectations
- In coordination with Contract Security Account Managers, design, implement, and validate processes related to officer recruitment, retention, performance, and training
- Conduct ongoing site assessments of security posture (people, processes, and technology) to ensure accurate and effective deployment of resources to meet the current risk environment
- Lead or support the design and delivery of continuous improvement projects related to emergency preparedness
- Ensure appropriate response to emergencies
- Ongoing and needs-based liaison with emergency personnel : fire, EMS, law enforcement
- Develop and / or deliver training in the areas of emergency preparedness and response; support EH&S, medical, and facilities as needed
- 24 / 7 response and on-call availability required for emergency situations, except for approved time off
Emergency Preparedness and Incident Response (40%)
Assist in developing and updating emergency preparedness and response plansLead emergency preparedness and response trainingLead incident management and corrective action planningEnsure appropriate and timely response to requests for support or emergency eventsSupport annual drills and crisis training initiativesMaintain liaison with local emergency servicesIn collaboration with EHS&S and SCM team members, support required annual drills (i.e. Evacuation, Take Cover, Workplace Violence, Crisis Management)Collaborate with local emergency services to maintain readinessContract Security Oversight (30%)
Establish professional expectations and KPIs for security personnelEnsure contract adherence and accountability for performanceOversee training strategies to align with current risksHandle procurement and financial tasks related to security operationsEnsure sites are receiving the appropriate level of officer interaction, patrol, and follow-upFoster stakeholder relationships to enhance security performanceSCM Awareness, Training, and Compliance (20%)
Support security and crisis preparedness training initiativesOversee de-escalation and active shooter response training initiativesDevelop and disseminate security-related communicationsMaintain comprehensive training recordsPhysical Security : Asset Protection and Loss Prevention (10%)
Implement and audit security policiesLead improvement projects for enhanced security measuresConduct training on security protocols for all personnelPartner with the CTPAT Program Leader to conduct (or ensure completion of) CTPAT training audits at manufacturing sites as neededSpecialized Responsibilities : (Louisville, KY Manufacturing Sites)
Support partner requests involving behavioral concernsSupport the fire extinguisher programSupport quarterly fire inspectionsSupport fire investigationsOversee Incident Command training programWhat You'll Bring to Our Team
Qualifications / Requirements :
Bachelor's Degree (10 years' experience in fire, police, EMS, hazardous materials, military, corporate security or EHS, a combination thereof, or other hands-on experience may substitute for a bachelor's degree)Minimum 10 years' experience in one or a combination of the following sectors : corporate security, EHS&S, Emergency Services (Fire / EMS), law enforcement, or military requiredMinimum 5 years' personnel management experienceMinimum 5 years' experience in emergency preparedness and responseMinimum 5 years' experience conducting physical security, risk, and vulnerability assessments and / or equivalent compliance and audit experienceTrained in active shooter response and behavioral de-escalation techniquesExperience managing vendors to contract or equivalent experience managing personnel to project expectationsStrong team player able to collaborate with cross-functional personnel at all levels within the CompanyChange oriented - able to effectively generate process improvements; support and deliver change; confront difficult circumstances in creative waysEffective communicatorSelf-motivatedDemonstrated ability to collect and evaluate data / information to make judgments, anticipate obstacles, and develop plans to resolve24 / 7 on-call availability for emergencies (except for approved time off)Position located in Louisville, KYDesired :
Active shooter response trainer certification : ALICEBehavioral de-escalation trainer certification : AVADEKnowledge of Red Flag IndicatorsExperience working with labor unionsFamiliarity with physical access control systems software and hardwareFamiliarity with the Customs Trade Partnership Against Terrorism (CTPAT) ProgramMinimum 5 years' project management experienceMinimum 5 years' experience in training development, delivery, and validation of learningMinimum 3 years' audit and validation of learning experienceOur Culture
Our work is centered on our people and culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that : Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our people and culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com