IT Support AnalystIrium Mexico • Wichita Falls, TX, United States
IT Support Analyst
Irium Mexico • Wichita Falls, TX, United States
4 days ago
Job type
- Full-time
Job descriptionSupporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets. Provide timely Level I technical support for all onsite and remote end-users focusing on excellent customer service. Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. Initiate and schedule with vendor to replace or fix hardware issues. Maintain and process changes of user accounts and computers within Active Directory and archiving of user data. Set up and configure new Windows desktop / laptops or mobile devices for new hires. Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.). Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite. Participate in meetings and projects or tasks by IT management.
Job Details :
Wichita Falls, Tx - USA
Salary Range : $62.000 annual gross (Compensation could be higher / lower based on experience, education and skill set)
Qualifications :
- Bachelor's degree in Computer Information Systems or related field.
- 1 year of experience in working in an IT help desk, support, or customer service role
- Knowledge of any ticketing system.
- Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7 / 10 / 11, etc.).
- Strong customer service skills.
- Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.
- Effective written and verbal communication skills.
Responsabilities :
Create a job alert for this search
It Support Analyst • Wichita Falls, TX, United States
Related jobs
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements.
Vestis operates in a very competitiv...Show more
Senior Data Engineer (Bank Tech).Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative,.At Capital One, you'll b...Show more Compensation could be higher / lower based on experience, education and skill set).Bachelor's degree in Computer Information Systems or related field.
IT help desk, support, or customer service role.K...Show more 
Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Show more
Lead Platform Engineer (Network Infrastructure).Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusiv...Show more Senior Platform Engineer (Workday Integration).Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive...Show more 
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show more
Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show more Senior Software Engineer, Back End / Full Stack (Intelligent Foundations & Experiences).Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems...Show more We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more 
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.
Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work from ...Show more
Senior Data Engineer (Intelligent Foundations and Experiences) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collabora...Show more Distinguished Engineer - Network Connectivity.As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud...Show more 
Nexion is a "Great Place to Work" because we provide.Free employee and family telehealth immediately upon hire.Medical / Dental / Vision Care.
Educational Advancement / increased pay with competency...Show more
A national distribution company is seeking an Executive Assistant to provide advanced administrative support to the Chief Information & Digital Officer.
The candidate must have a degree and at l...Show more
We are seeking a highly organized and proactive.Project Coordinator / Project Administrator.This role is ideal for someone who thrives in a fast-paced, technically complex environment and enjoys ke...Show more Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Show more
Earn up to $25 per survey Online Survey Taker - Work from home at your convenience (Hiring Immediately)
Earn Haus • Burkburnett, Texas, US
Remote
Full-time +1
Last updated: 30+ days ago • Promoted
Route Sales Support Driver Wichita Falls TX
Texas Staffing • Wichita Falls, TX, US
Full-time
Last updated: 1 day ago • Promoted
Senior Data Engineer (Bank Tech)
Capital One • Wichita Falls, TX, US
Full-time +1
Last updated: 2 days ago • Promoted
Technical Support Analyst
Irium Mexico • Wichita Falls, TX, United States
Full-time
Last updated: 15 days ago • Promoted
English Writing and Content Reviewing Expertise Sought for AI Training
Outlier • Wichita Falls, TX, United States
Full-time
Last updated: 11 days ago • Promoted
Lead Platform Engineer (Network Infrastructure)
Capital One • Wichita Falls, TX, US
Full-time +1
Last updated: 29 days ago • Promoted
Senior Platform Engineer (Workday Integration)
Capital One • Wichita Falls, TX, US
Full-time +1
Last updated: 30+ days ago • Promoted
Customer Service Representative
Family Dollar • Iowa Park, TX, USA
Full-time
Last updated: 20 days ago • Promoted
Work From Home
Amazon • Wichita Falls, TX, United States
Remote
Full-time
Last updated: 20 days ago • Promoted
Senior Software Engineer, Back End / Full Stack (Intelligent Foundations & Experiences)
Capital One • Wichita Falls, TX, US
Full-time +1
Last updated: 30+ days ago • Promoted
Flexible Online Opinion Contributor (Hiring Immediately)
Earn Haus • Burkburnett, Texas, US
Full-time +1
Last updated: 30+ days ago • Promoted
Work From Home
Remote Jobs • Ryan, OK, United States
Remote
Full-time
Last updated: 20 days ago • Promoted
Senior Data Engineer (Intelligent Foundations and Experiences)
Capital One • Wichita Falls, TX, US
Full-time +1
Last updated: 2 days ago • Promoted
Distinguished Engineer - Network Connectivity
Capital One • Wichita Falls, TX, US
Full-time +1
Last updated: 6 days ago • Promoted
Certified Nursing Assistant (CNA)
Pecan Creek Healthcare Center • Archer City, TX, United States
Full-time
Last updated: 30+ days ago • Promoted
Strategic EA to Chief Information & Digital Officer
McLane • Temple, OK, US
Full-time
Last updated: 16 hours ago • Promoted • New!
Project Coordinator (Data Centers)
EPC Project Management Consulting, LLC • Wichita Falls, TX, United States
Full-time
Last updated: 9 hours ago • Promoted • New!
English AI Writer - Part Time Work From Home
Outlier • Wichita Falls, TX, United States
Remote
Part-time
Last updated: 11 days ago • Promoted