IT Engineer

IT Engineer

Remote - South San Francisco, CA

Location : Remote - South San Francisco, CA

Schedule : Full-Time - Non-Exempt

Department : Information Technology

Reports to : Director of Information Systems - Administration

Pay Range : $40.00-45.00 / HR

Make a Meaningful Impact

Aspiranet, a leading California-based nonprofit dedicated to supporting children, youth, and families, is seeking a dedicated and detail-oriented IT Engineer to join our team. If you thrive in a fast-paced, mission-driven environment and have a passion for providing excellent operational support while collaborating and working with the HQ team, we'd love to hear from you.

About Aspiranet

Aspiranet is a mission-driven social services agency with a proud legacy of supporting California communities since 1975. We are committed to ensuring that every child is loved, every family is supported, and every individual has the tools to succeed. Our services span the state and are delivered through six dedicated divisions : Foster Care and Adoption, providing support for children and families throughout the foster and adoption journey; Transitional Aged Youth (TAY), offering programs that guide young adults as they transition from foster care to independent living; Residential, delivering therapeutic care in structured, supportive environments to help youth thrive; Intensive Home-Based Services, focused on meeting individualized needs within the home, school, and community; Behavioral Health, delivering short-term, intensive mental health services for youth at risk; and Family and Community, emphasizing early intervention and family-strengthening supports. At Aspiranet, every role contributes to something greater-helping to create a future where opportunity, hope, and healing are within everyone's reach.

Position Summary

The IT Engineer will be instrumental in maintaining the stability, security, and efficiency of our IT environment. The responsibilities include managing telephony, hardware, software, servers, networks, help desk support, and IT assets while ensuring seamless daily operations. In addition to providing reliable technical assistance, this position will play a key role in system configuration, infrastructure upgrades, and enforcing cybersecurity measures essential to healthcare delivery.

Key Responsibilities

• Oversee and maintain reliable IT infrastructure-including servers (Windows and Linux), networks (LAN, WAN), telephony, and endpoint systems-to ensure optimal performance and uptime.
• Perform regular maintenance such as patching, updates, backups, disaster recovery testing, and log monitoring to proactively identify and resolve issues.
• Deploy and configure hardware and software, manage routine automation of administrative tasks, and support IT projects or upgrades as needed.
• Provide multi-tiered help desk and technical support-resolving user issues and escalating complex challenges.
• Ensure network and system security by enforcing access controls, monitoring vulnerabilities, and maintaining compliance standards (e.g., HIPAA for healthcare).
• Document network and system configurations, diagrams, policies, and procedures to support transparency and disaster recovery.
• Collaborate with vendors, external consultants, and internal teams to source, implement, and support technology solutions effectively.
• Conduct user training and support knowledge sharing on system operation, security best practices, and operational procedures.

Qualifications

Work Environment & Schedule

Why Aspiranet?

Physical Demands : The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

This position typically operates in a standard office environment. The noise level is generally quiet and remains within OSHA's established safety levels at all times.

Equal Employment Opportunity

Aspiranet is an equal opportunity employer that recognizes the value of diversity. We believe a diverse workforce within a culture of Inclusion, Diversity, Equity, and Access (IDEA) increases creativity, innovation, problem-solving, and teamwork for the youth and families that we serve and the organization as a whole. Aspiranet strives to provide our employees with a workplace that is welcoming, inclusive of differing world views, cultures, and lived experiences.

How to Apply

Join us in building brighter futures.

Ready to Apply?

Join us in building brighter futures.

Apply today through our career portal :

Click here to apply : www.aspiranet.org / careers

Pro Tip : Once you're in the portal, be sure to create an account to get started on your application! It's quick, easy, and the first step to making a difference.