Asset Protection Greeter - West Hollywood

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees.

Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day.

We’re hiring, and we’d love for you to join our dynamic team!

This position will report to the Asset Protection Manager. Key areas of responsibility include overseeing security, Asset Protection, and general wellbeing for facilities, employees, and clients, as well as overlooking operational functions and inventory control.

What You Get To Do Every Day

• During daily duties this position will be one of the first employees’ customers see when they enter the store
• Greeting customers in a timely and appropriate manner
• Assist with High Value viewings
• Utilize CCTV to review video for safety and investigations
• Conduct daily audits, to ensure shortage control, safety, and all other Asset Protection policies and procedures are being adhered to
• Communicate and execute security protocols i.e. bag checks, badge enforcement
• Handle and identify any security / safety related issues
• Collaborate with store management to be an effective partner for business needs

What You Bring To The Role

Minimum Requirements :

• The position requires open availability with the expectation of working evenings and weekends
• Overtime is sometimes required to meet the business needs
• Understanding of high-end retail and brands
• Ability to lift and move 50lbs of merchandise and supplies
• Ability to use Google Docs, Sheets, and Gmail

Preferred Requirements :

2 years of Asset Protection or Security is preferred

Compensation Benefits Perks

• Employee Stock Purchase Plan (purchase stock at discounted rates)
• 401K (with company matching up to $1000)
• Medical, Dental & Vision Insurance
• Paid parental leave
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays

The expected hourly rate for this role is 18.53- $25.07. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity.

Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR9076 #LI-KR50 #LI-Onsite

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members.

With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items.

We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories including women's and men's fashion, fine jewelry and watches, art and home in support of the circular economy.

We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service.

At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status.

We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First.

That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program .

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit;
• use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms;

climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and / or move up to 10 pounds.

Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.