Operations Manager
Allied Universal is currently hiring an Operations Manager that is responsible for staffing, scheduling, and processing payroll for all Security Professionals within assigned client sites. Maintains regular communications with Security Professionals, resolving issues regarding pay, morale, or complaints. Manages overtime by effective scheduling and making timely, qualified hiring decisions. Takes prompt action when complaints are received regarding employee performance or conduct, administers disciplinary and coaching actions, and initiates and executes routine termination actions.
Salary is $43,888.00 annually depending on experience. Benefits are offered to full-time employees including medical / dental / vision coverage, free employee life insurance, paid employee training and development, 401K, employee assistance programs, paid holidays and flexible PTO (Paid Time Off), and great company culture and work / life balance.
Responsibilities :
- Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines.
- Makes initial / conditional job offers and job transfers using company forms and procedures, offering rates, schedules, and benefits in alignment with post contract requirements.
- Creates, modifies, and manages post schedules in Winteam to ensure adequate coverage at all times.
- Ensures all positions are staffed according to contract requirements and effectively manages branch overtime through proper scheduling and staffing.
- Receives weekly time-sheets and updates Winteam schedules as necessary. Runs bi-weekly payroll according to company procedures.
- Processes requests for final paychecks, anniversary bonuses, and other pay-related issues.
- Conducts disciplinary and counseling sessions with Security Professionals.
- Initiates termination procedures as needed for voluntary and involuntary separations.
- Maintains regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed.
- Maintains a well-organized, clean, and effective working area.
- Performs additional projects or tasks as directed by managers.
Qualifications :
Minimum high school diploma or equivalent.Minimum three to five years of professional-level experience required, managing non-exempt employees in a fast-paced, service organization.Must be able to secure a valid Guard License if required by the state in which you are applying.May require a current state driver's license and have the ability to safely operate a vehicle.Ability to write effective and concise reports and document investigations and counseling sessions.Demonstrated working knowledge of personal computers and Microsoft Office software mandatory.Demonstrated ability to be very customer service oriented, with the ability to successfully interact with all levels in the organization.Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.Professional, articulate and able to use good independent judgment and discretion.Outstanding verbal and written communication skills required.Preferred Qualifications :
Prior security industry and / or military experience.College degree or coursework.Prior experience in the security industry, law enforcement, military, and / or customer service.Experience in scheduling, operations, and / or employee management in a service-related industry.Benefits :
Medical, dental, vision, basic life, AD&D, and disability insurance.Enrollment in our companys 401 (k) or Supplemental Income Plan, subject to eligibility requirements.Eight paid holidays annually, five sick days, and four personal days.Vacation time offered at an accrual rate of 3.08 hours biweekly.Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.