Operations Associate - Flex

Overview

Join to apply for the Operations Associate - Flex role at SEPHORA

Job ID : 275658

Store Name / Number : MA-Hanover Crossing (1742)

Address : 1775 Washington St. Building 1 Suite 120, Hanover, MA 02339, United States (US)

Hourly / Salaried : Hourly (Non-Exempt)

Full Time / Part Time : Flex

Position Type : Regular

Your Role at Sephora : As an Operations Associate , you'll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you're organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.

• Key Responsibilities
• Support daily operations : manage inventory, stock replenishment, order fulfillment, and maintain operational standards
• Assist with visual merchandising : ensure the store reflects Sephora's brand through accurate promotional setups and event execution
• Deliver exceptional service : support the team in creating outstanding client experiences and achieving sales goals
• Foster inclusivity and teamwork : help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards : follow company policies and help create a safe, secure, and enjoyable shopping experience for all
• Flexible Scheduling and Reliability
• Must meet the required minimum number of weekly shifts / hours
• Full Time : 30-40 hrs / week
• Part Time : 15-29 hrs / week
• Flex (as needed) : 4-14 hrs / week
• Be available during peak retail operations (nights, weekends and holidays)
• Punctuality and consistent attendance
• Qualifications / Experience
• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
• Excellent organizational and time management skills
• Quick learner with the ability to absorb and communicate product knowledge
• Ability to support outstanding client service
• Excellent communication and interpersonal skills
• Team player with a goal-driven mindset
• Comfortable in a fast-paced environment with a strong client focus
• Physically able to lift and carry up to 50 pounds

At Sephora, you'll enjoy

Inclusion & Belonging : We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.

Meaningful Rewards : Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; details can be found here.

Salary range : $18.25 - $22.38 / hr . Actual pay offered depends on relevant qualifications and experience and other non-discriminatory factors based on position and geography.

Equal Opportunity : Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military / veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodations to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with applicable laws and fair chance ordinances.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing; Industries : Retail

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