Talent.com
Member Services Representative (Weekday opener)

Member Services Representative (Weekday opener)

Planet FitnessOceanside, CA, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Employee discounts
  • Free uniforms
  • Training & development

JOIN OUR TEAM!

At One World Fitness (Planet Fitness), our focus i s always on doing the next right thing. This by making a positive impact in our communities to enhance peoples lives with an affordable, high-end fitness experience. We Set the Tone as such task requires a team of inspiring, motivated, competitive, and hardworking go-getters. As one of the fastest-growing franchises and operators of fitness centers in the United States, One World Fitness is just getting warmed up. Currently with 33 locations across the East / West Coast and expected to double the number within the next 3-4 years. We are continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future for the leadership of tomorrow.

Job Summary : Member Services Representative

(MSR) position at Planet Fitness is more than just a job, it is an opportunity for personal development, leadership, organization and to maximize your career while helping improve the lives of our members...the upbeat environment and friendships you will gain are a bonus too! Our MSRs are the foundation of our success and are solely responsible for creating and maintaining the unmatched atmosphere that makes Planet Fitness unique in the fitness industry. While working with us you will have the opportunity to learn skills applicable to any future job, develop life-long relationships, and grow your career with the company. We believe in promoting from within and most of our managers started out in this role.

Essential Duties and Responsibilities :

  • Greet members, prospective members, and guests, providing an exceptional customer experience.
  • Enforcing the Judgement Free zone
  • Always smile and be courteous.
  • Taking prospects on tours
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Help members download PF Mobile App
  • Facilitate needed updates to members accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Completed assigned cleaning areas.
  • Promotes sales of Tanning lotions and Memberships.
  • Create connections with the community!
  • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Experience in Sales
  • Punctuality and reliability are a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.
  • CPR Certification AED / First Aid / CPR
  • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the club phone during shift.
  • Must be able to occasionally lift to 50 lbs.
  • If you would enjoy being part of a team first performance-based company than this is the place for you! We are seeking for an asset who enjoys new challenges and lets their ambition / hard work be a factor in overcoming these. We provide all the tools, but it is about how you use them to build your success.

    Create a job alert for this search

    Member Service Representative • Oceanside, CA, US

    Related jobs
    • Promoted
    Customer Service Representative / Call Center

    Customer Service Representative / Call Center

    US Swim School AssociationCarlsbad, CA, US
    Full-time +1
    Part-Time / Full-Time Customer Service Representative.Are you an empathetic person who has a passion for helping others? Are you an enthusiastic 'people-person'? Are you a confident and adaptable per...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative Part Time

    Member Services Representative Part Time

    Planet FitnessCarlsbad, CA, US
    Part-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    New Jersey Licensed Client Service Associate

    New Jersey Licensed Client Service Associate

    VirtualVocationsMission Viejo, California, United States
    Full-time
    A company is looking for a Client Service Associate to join a fast-paced team in the financial services sector.Key Responsibilities Prepare client meeting agendas, gather client data, and prepare...Show moreLast updated: 19 hours ago
    • Promoted
    Customer Service Representative / Call Center

    Customer Service Representative / Call Center

    Waterworks AquaticsIrvine, CA, US
    Full-time +1
    Were hiring PART-TIME / FULL-TIME CUSTOMER SERVICE REPRESENTATIVES! - Must be able to work in our Huntington Beach location as well. Are you an empathetic person who has a passion for helping others? ...Show moreLast updated: 30+ days ago
    • Promoted
    Member Service Assistant

    Member Service Assistant

    Costco Wholesale CorporationTustin, CA, US
    Full-time
    Position Summary : Actively greets members, provides a high level of member service, verifies membership card, keeps entry counts, and checks receipts when members exit. Performs and documents wareho...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk / Sales Associate Weeknight closer

    Front Desk / Sales Associate Weeknight closer

    StrideIrvine, CA, US
    Full-time
    STRIDE is a boutique treadmill studio experience that is here to reinvent the definition of a runner.Coached running classes are led by expert trainers in a supportive and empowering environment wi...Show moreLast updated: 30+ days ago
    Greeter Hourly

    Greeter Hourly

    Great Lakes Equity Partners, LLCIrvine, California, United States, 92604
    Full-time
    Buffalo Wild Wings has an atmosphere that creates stories worth telling - for our guests and for our team members.Yes, it is literally working at a Sports Bar and all the energy that comes with it....Show moreLast updated: 27 days ago
    • Promoted
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedEx Office and Print ServicesEscondido, CA, United States
    Full-time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Show moreLast updated: 9 days ago
    • Promoted
    Full-Time Customer Service Associate

    Full-Time Customer Service Associate

    The UPS Store #0026Lake Forest, CA, US
    Full-time
    The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, ...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Representative (Full Time)

    Client Service Representative (Full Time)

    VCA Animal HospitalsFoothill Ranch, CA, US
    Full-time
    Full Time Client Service Representative.We are seeking a Full Time Client Service Representative to join our team.At VCA Arroyo of Lake Forest, CA, we take our mission statement your pet's health ...Show moreLast updated: 6 days ago
    • Promoted
    Customer Service / Front Desk

    Customer Service / Front Desk

    Goldfish Swim SchoolLadera Ranch, CA, US
    Full-time
    Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary.Not j...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    VirtualVocationsOceanside, California, United States
    Full-time
    A company is looking for a Member Services Representative.Key Responsibilities Handle a high volume of complex inbound calls and provide accurate information to customers Guide customers through...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative Full Time

    Member Services Representative Full Time

    Planet FitnessCarlsbad, CA, US
    Full-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Associate

    Client Service Associate

    Morgan StanleyIrvine, CA, US
    Full-time
    Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and gr...Show moreLast updated: 26 days ago
    • Promoted
    Front Desk / Sales Associate

    Front Desk / Sales Associate

    StrideIrvine, CA, US
    Full-time
    The STRIDE Advisor assists the General Manager with new membership sales as well as the retention of current members.The STRIDE Advisor provides superior customer service while assisting new and cu...Show moreLast updated: 30+ days ago
    • Promoted
    Call Center Advisor

    Call Center Advisor

    VirtualVocationsOceanside, California, United States
    Full-time
    A company is looking for a Call Center Advisor 1 - Tier 1.Key Responsibilities Provide first-tier customer service support for inbound calls, addressing client needs and issues Engage in active ...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Associate

    Client Service Associate

    The NOW Rancho Santa MargaritaRancho Santa Margarita, CA, US
    Full-time +1
    Schedule / Expected Work Hours : .Part Time and Full Time hours available / Evenings NEEDED.The NOW Massage, you are the first point of connection in our boutique welcoming guests, creating meaningful...Show moreLast updated: 30+ days ago
    • Promoted
    Front Office Services Representative

    Front Office Services Representative

    University of California - IrvineIrvine, CA, United States
    Part-time +1
    Association of American Universities and is ranked among the nation's top 10 public universities by U.The campus has produced five Nobel laureates and is known for its academic achievement, premier...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Representative Wanted

    Client Service Representative Wanted

    VCA Animal HospitalsIrvine, CA, US
    Full-time
    We are seeking an experienced Client Service Representative to join our team.At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is o...Show moreLast updated: 14 days ago
    • Promoted
    Front Desk Sales Associate

    Front Desk Sales Associate

    The Lash LoungeLaguna Niguel, CA, US
    Full-time
    The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States.We offer a complete menu of services including Lash Extensions, Lash Lifts, Brow Laminations, T...Show moreLast updated: 30+ days ago