Client Service Associate

Job Description

Job Description

Benefits :

• Career growth opportunities
• 401(k)
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Paid time off
• Training & development
• Wellness resources
• Opportunity for advancement

Schedule / Expected Work Hours :

About the Role

As an Experience Guide at The NOW Massage, you are the first point of connection in our boutique welcoming guests, creating meaningful experiences, and ensuring the seamless flow of daily operations. Youll be at the heart of delivering elevated service, helping guests explore enhancements and memberships, and supporting the team in creating a tranquil, healing environment.

What Youll Do

What You Bring

Who We Are

The NOW Massage was created as a sanctuary to help guests disconnect from the outside world and reconnect within. Our mission is rooted in the belief that self-care is a necessity, not a luxury. With a growing number of boutique locations across the U.S., The NOW offers customizable massage services that are high-quality, accessible, and design-driven.

Our elevated, globally inspired interiors and curated product line have been widely recognized by the media and wellness community. We're committed to delivering a consistent, meaningful experience that supports both our guests and our team members.

Our Purpose

Self-care is essential. At The NOW, we offer a space to relax your body, reset your soul, and reconnect with yourself. We believe in showing up for yourself so you can better support others and it all starts NOW.

Company Values

Brand Truths

LIVE IN THE NOW

Be Present. Take time to recharge and reconnect within.

KINDNESS IS MAGIC

Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.

CARE FOR THOSE WHO CARE FOR OTHERS

Foster an environment where team members feel valued, recognized, and rewarded.

AUTHENTICITY ALWAYS

Open and transparent communication with our inner circle and guests.