Client Service Associate

Job Description

Job Description

Company Description

Job Description

Beloform is seeking a detail-oriented and proactive Communications Assistant to support internal and external communication initiatives. This role is vital in ensuring that all messaging aligns with the company's objectives and enhances our brand voice across multiple platforms (excluding social media). The ideal candidate is organized, articulate, and skilled in both written and verbal communication

Job Description

Job Description

Beloform is seeking a detail-oriented and dependable Client Service Associate to join our dynamic team. In this role, you will serve as a primary point of contact for our clients, providing consistent support, resolving issues efficiently, and ensuring a seamless client experience. The ideal candidate is a problem-solver with a strong work ethic and excellent communication skills.

Responsibilities

Provide responsive, professional service to existing and prospective clients

Answer client inquiries via phone, email, or in-person and ensure timely follow-up

Maintain accurate client records and documentation

Collaborate with internal departments to coordinate client requests

Identify client needs and communicate solutions clearly

Track service issues and escalate when necessary

Support onboarding and orientation for new clients

Maintain a high level of product knowledge to better serve client needs

Qualifications

Qualifications

High school diploma or equivalent (Bachelor’s degree preferred)

1–3 years of experience in client services, administration, or related field

Strong interpersonal and communication skills

Excellent organizational and time management abilities

Ability to handle multiple priorities with accuracy and attention to detail

Professional demeanor and customer-first attitude

Proficiency in Microsoft Office Suite and general computer systems

Additional Information

Benefits

Competitive salary ($50,000 - $60,000 per year)

Growth and advancement opportunities within the company

Ongoing training and skill development

Supportive and team-oriented work environment

Paid time off and holidays

Health, dental, and vision insurance options