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Staff Backend Engineer

Staff Backend Engineer

GigaSan Francisco, CA, United States
2 days ago
Job type
  • Full-time
Job description

Location : San Francisco (100% In-Office)

Experience : 5+ years

Salary : $200K - $500k

  • Offers Equity

About Us

At Giga, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like DoorDash trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.

With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.

Why Join Us?

  • Momentum : Be a part of a team that has seen validation from both customers and investors alike
  • Ownership : Be a key contributor to cutting-edge ML projects transforming industries and influence the company’s technical direction
  • Growth : Develop yourself alongside top-tier engineers and Founders

    • About the Role

    We’re seeking a seasoned StaffBackend Engineer with hands-on experience in building processes & infrastructure. You should take pride in your work and write high-quality, scalable code. If you thrive in a fast-paced, high-ownership environment, we want to hear from you.

    What You’ll Do :

  • Ship and Own Products : Rapidly contribute to our products, eventually owning your own product or product lines.
  • Design Scalable Solutions : Crafting systems that remain fast, reliable, and secure as we grow while owning key backend & infrastructure projects.
  • Translate Vision into Launches : Partner with founders and cross-functional teams to turn big ideas into clear plans, drive sprints, and land high-impact releases.
  • Technical Leadership : Drive technical decisions and architecture design, shaping the foundation of our solutions.

    • Who You Are / Must-Haves :

    Exceptional Engineer

    Backend : Strong experience in Python (Django experience is a plus)

    Cloud : Proficient with AWS or Google Cloud

    Scalability : Familiarity with Kubernetes and Docker is a plus

    Entrepreneurial : Preference for candidates with experience at successful startups — former founders are especially valued

    Seasoned : 8+ years of hands-on engineering experience with roles in leadership

    Gritty : Capable of working long productive hours

    Strong Background : Degree from a top-tier engineering program

    Perks & Benefits

    Extremely competitive total compensation

    Equinox Membership

    Wellness allowance

    Full health, dental, and vision coverage

    On-demand snacks, meals, and coffee to keep you fueled

    Interview Process

    Screening call w / recruiting lead (20 min)

    Intro call w / Founding Engineer (15 min)

    Live coding round w / Founding Engineer (1 hr)

    In-office interview (full day)

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    Staff Backend Engineer • San Francisco, CA, United States