Parts Specialist

Parts Specialist

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply.

Essential Job Functions

• Follow and promote all company customer service programs.
• Promptly greet retail / walk-in customers in a friendly, courteous manner.
• Assist managers and / or installer service specialists in serving professional customers.
• Complete assigned company training relevant to position.
• Provide excellent service to customers calling the store on the phone.
• Responsible for accurately maintaining and securing the cash drawer.
• Process exchanges and returns for credit in a friendly manner.
• Address and resolve customer complaints in a friendly manner.
• Assist with the completion of daily image maker, and planogram updates.
• Perform various daily operational tasks.
• Operate brake lathe and other store test equipment.
• Perform various in-store services for customers.
• Occasionally drive a delivery vehicle to make deliveries.
• All other duties as assigned.

Skills / Education / Knowledge / Experience / Abilities

Required :

Desired :

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package :

O'Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations : Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.