Research Operations Coordinator

Research Operations Coordinator

The Research Operations Coordinator plays a key role in supporting the Community Insights Team by managing market research logistics and project coordination. This position is well-suited for those looking to get hands-on experience in market research, project management, and operational excellence.

As an integral junior team member, the coordinator will gain exposure to a wide range of real-world research projects across diverse industries, with opportunities to broaden their skills and take on greater responsibilities over time.

Main responsibilities :

• Responding to and troubleshooting basic respondent inquiries and triage incoming issues
• Recruiting / scheduling for online qualitative interviews / focus groups
• Programming and leading quality assurance checks (QA) for research instruments and deliverables
• Managing respondents and data quality in our research platform
• Supporting account teams in driving logistics and management tied to kicking off new Finch communities when relevant

Required Experience & Skills

Required Candidate Attributes

Nice-to-Have Additional Skills or Experience

Company Description

Finch Brands is a real-world brand consultancy. We exist to help brands win when it matters most. We do this by blending insight, intuition, and creativity to shape brand strategy and drive people to action.

Founded in 1998 by pioneering minds instrumental in the ascent of David's Bridal and IKEA, the Finch Brands team has extensive experience building, running and growing successful brands. Along with years of agency service, this includes important tenures at Campbell Soup, Kimberly-Clark, Urban Outfitters, Target, and more.