Retail Associate Manager MARTINSBURG | Hammonds Mill Rd

Job Details

MARTINSBURG Hammonds Mill Rd 5QSE - Martinsburg WV

$17.00 - $19.00 BaseCommission / month

Were a national Wireless Preferred Retailer with 200 retail storesacross the U.S. Since 93 weve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry we consistently deliver the solutions and service our customers demand!Do you think you have what it takes to be an Archer If so keep reading!

Arch Telecoms Retail Associate Managers (RAM)work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our RAMs are brand ambassadors they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate demonstrate and recommend device and service solutions. This role is a learning role where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.

What youll do in your role

Learn and build proficiency in customer service while concurrently providing a best in class customer experience and building loyalty by :

• Helping customers pick up right where they left off in their shopping journey whether online through Customer Care or in-store
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love including anything from unique accessories to up and coming Internet of Things (IOT) devices.
• Guide your customers through their purchasing experience thoughtful questions informative answers and sharing your expertise.
• Assist Retail Store Manager is daily operations and coaching.

Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate :

Complete training on in-store experience new skills and processes knowledge of systems and reference resources.

Build relationships with and partner with employees across channels including business and customer service to :

The ideal candidate will bring :

Whats in it for you

What must haves do you need

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives backgrounds and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique and we welcome everyone to our team. YOU BE YOU!

Apply Now : Inquiries :

Required Experience :

Manager

Key Skills

Sales Experience,Customer Service,Communication skills,Basic Math,Cashiering,Computer Skills,Math,Retail Sales,Product Demos,Merchandising,Cash Handling,Stocking

Employment Type : Unclear

Experience : years

Vacancy : 1

Monthly Salary Salary : 17 - 19