Senior Engineering Manager, Account Management Platform - ThousandEyes

What You'll Do

As a Senior Engineering Leader within ThousandEyes, you will spearhead the growth and leadership of a high-performing team dedicated to powering critical platform capabilities. Your team will own and innovate key systems including user management, authorization, role-based access control (RBAC), auditing, trial lifecycle management, and essential internal tools that empower ThousandEyes personnel.

In this pivotal role, you will drive major cross-functional initiatives that extend beyond ThousandEyes, influencing multiple Cisco business units and shaping the future of platform services at scale. Your leadership will be instrumental in delivering secure, scalable, and reliable platform solutions that underpin business success and operational excellence.

Qualifications

Have led a team of 4 - 8 engineers, and have 4+ years of software engineering management experience

Able to clearly communicate needs with a diverse set of stakeholders including technical and non-technical personnel

Can provide strong technical vision for your team and ensure consistent delivery on objectives

Have experience formulating a team's technical strategy and roadmap; you've collaborated and partnered effectively with several other teams to execute on shared goals

Have 5+ years hands on experience building enterprise software products, especially those that use distributed system architectures

Have experience building products, and have successfully taken significant enhancements and features from inception to production

Are a strong proponent of Agile software methodologies, such as Scrum, and engineering principles such as Test Driven Development

Understand how to balance tactical needs with strategic growth and quality-based initiatives that can span multiple quarters