Floor Leader (Full-Time)

Floor Leader (Full-Time) Anchorage, AK, USA

The leader in training (LIT) and floor leader position's primary responsibility is to fulfill our mission statement : "To create the most enjoyable shopping experience possible for our guests." The LIT and floor leader performs a variety of sales, merchandising, and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the store manager and leadership team to develop sales, recruit new teammates, and provide leadership.

Full-time teammate benefits include :

Health options that empower you to take control of your care and make informed decisions for you and your family.

Choose between two comprehensive medical plans. Preventive care is covered at 100%, and all plans include access to virtual care.

Preventive and routine dental and vision care to support your everyday health.

24 / 7 access to general, behavioral, and dermatology consultations.

Free confidential counseling, wellness coaching, and self-care tools through the employee assistance program (EAP).

Commitment to helping you build financial security, recognize your contributions, and invest in your future.

Traditional and Roth options for 401(k) with company match. Teammates may contribute after meeting eligibility requirements. Buckle provides discretionary matching contributions to qualifying teammates.

Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your health savings account (HSA) if enrolled in the high-deductible medical plan.

Eligible teammates may earn incentive-based bonuses in recognition of their performance. 40% off Buckle products and 25% off Buckle gift cards to support your personal style.

We recognize the importance of stability, security, and time to recharge.

Vacation is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year. Teammates earn 40 hours of sick time per year, prorated for the first partial year; up to 40 hours of sick time may be carried over from one year to another. Teammates also receive one floating holiday and up to three days of bereavement leave. Salaried teammates receive a paid volunteer day.

Company-paid basic life and accidental death and dismemberment (AD&D) insurance, with options to add teammate-paid supplemental life and disability plans (short term and long term), helping to protect your income if you are unable to work. Paid and unpaid time away is available for qualifying situations, with guidance from our benefits team to help navigate your options. Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying teammates.

Accident, critical illness, and hospital indemnity coverage is available for added financial protection. Legal services, identity theft protection, and pet insurance are available to eligible teammates.

Essential duties and responsibilities :

• Greet guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each guest.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on guest needs and desires.
• Anticipate and fulfill guest's needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with team.
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Remain consistent on personal sales, as well as looking for opportunities to impact teammates' presentations with the sales presentation guide (SPG).
• Achieve personal sales-per-hour, average sales, and total net sales goals set by store management.
• Provide legendary service throughout the store in these top four areas : front 5, sales floor, fitting rooms, and the register area.
• Knowledgeable of all exchange and return procedures for guests and exhibit the ability to turn into a showmanship opportunity.
• Fill out and effectively use the sales presentation guide (SPG) daily to accomplish goals.
• Meets or above performance standards in all buckle business builders and guest loyalty including fit appointments, buckle credit card, and guest connect.
• Investigate and navigate how to expand guest selection through inventory manager, advanced product search, iPad apps, etc.
• Maintain and build good guest relationships to develop a client-based business.
• Lead by example with a high level of showmanship, excellent customer service, and attentiveness.
• Recognize and communicate guest levels with the team.
• Passion to ask business-driven and showmanship questions often to manager, team leaders, and all teammates.
• Coachable allows manager to educate them in their sales presentation.
• Consistently perform leadership actions and maintain high standards, whether or not the manager is present.

Teammate recruiting, training, and development :

Visual merchandise management :

Operations :