Business Office Manager BOM / HR Director

Job Title : Business Office Manager / HR Director

Job Location : The Pavilion at Canal Fulton

Job Summary

The Business Office Manager is responsible for managing the day-to-day operations of the business office, including resident billing, accounts receivable, collections, payroll processing, and financial reporting. This role ensures accurate financial records and provides exceptional customer service to residents, families, and staff. The Human Resource Director leads, directs, plans and coordinates policies and activities of the human resources department in accordance with applicable federal, state, and local standards and regulations, and as directed by the Administrator.

Key Responsibilities

Plan, develop, organize, implement, evaluate and direct the overall financial operation of the facility as well as its programs and activities, in accordance with generally accepted accounting principles and current state and federal laws / regulations.

Report the facility’s financial performance at least monthly, and more frequently as needed, to the Administrator and the Board of Managers, Directors, and / or governing body as directed.

Identifies, in conjunction with the Administrator and selected department heads, the facility’s key performance financial indicators.  Establishes an ongoing system to monitor these key indicators.  These key performance indicators promote the fiscal health of the facility.

Evaluates key performance indicator outcomes with department heads to determine the need for action from leadership and / or management such as re-education or revisions related to the facility’s financial outcomes.

Develops and implements processes and systems in the Business Office to manage billing, collections (A / R), accounts payable (A / P), patient trust, liability notices, general ledger functions, business / payroll taxes, purchase orders, cash flow and all necessary business transactions using generally accepted accounting principles.

Ensures the Business Office procedures comply with regulatory requirements related to bed-hold notice requirements.

Develop and implement payroll accounting processes, including special accounting functions required by any employee benefit or retirement plans, insurance accounting required by the federal Family and Medical Leave Act, etc.

Produces monthly facility income statement.

Prepares financial records and cost reports for submission to authorized government agencies as required by current regulations.

Utilizes and is proficient in various excel, word, adobe, and other electronic reporting formats.

Maintains schedules for capital expenses and fixed asset depreciation.

Assists in planning, developing, organizing, implementing, evaluating and directing the HR department.

Maintains written job descriptions and performance evaluations for each staff position in accordance with applicable laws.

Reviews all requests for new or replacement personnel, fills requests as approved, and arranges interviews, appointments, etc.

Checks applications and references for prospective employees and arranges for interviews as required or directed.

Maintains job applications for personnel eligible to work in the facility.

Maintains confidentiality of all pertinent employee information in accordance with the Privacy Act, as well as the facility’s established policies governing the release of information.

Verifies the employee’s right to work in this country in accordance with current laws, regulations and guidelines, obtains the appropriate documentation and is filed in the employee’s personnel record.

Other duties as assigned.

Qualifications

Bachelor’s degree in accounting, Business Administration or related field preferred.

A bachelor’s degree in human resources, Business Administration or related field, from an accredited college or university is preferred.

Must have, as a minimum, three (3) years of experience with demonstrated success in human resource management.

Knowledgeable of the laws, regulations, and guidelines concerning personnel administration in post-acute care settings.

Must have at least three (3) years of experience in a billing or supervisory capacity in the business office of a hospital, nursing home, or other related health care facility.

Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care.

Benefits

Competitive Wages and Benefits Package

401(K) Plan

Paid Time Off

Positive and compassionate environment

Supportive Leadership team

Additional incentives