Commercial Product Marketing & Field Readiness Manager

Location

127 Public Square, Cleveland Ohio

Position Location Policy

• General Location : Open to candidates within the United States.
• Hybrid Requirement (if within specific cities) : If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location).
• Remote Option : If the selected candidate lives outside of KeyBank's geographic footprint, the position will be considered fully remote.
• Available for East Coast meetings, required.

About Commercial Bank

The Commercial Bank, now inclusive of Payments, is the heart of KeyBank's business segment and is targeted for rapid growth. Comprised of commercial client relationship teams, commercial risk, onboarding and servicing, Institutional Bank payments business development and payments products and solutions. The Commercial Bank caters to a wide breadth of industry verticals and client segments, and our portfolio of solutions is positioned to support commercial entities of all sizes - from a mom-and-pop restaurant, to a publicly traded company.

Job Summary

As a senior leader within the Business Operations and Client Experience Team, the Commercial Product Marketing & Field Readiness Manager plays a pivotal role in shaping how KeyBank Commercial brings its lending & payments solutions to market-& how our field teams are empowered to deliver them with confidence and impact. This leader partners across Product, Business Development (BD) and Corporate Center Marketing to shape the go-to-market strategies, define product positioning, and ensure field teams are equipped to deliver lending & payments solutions that create value for clients and deepen relationships. This team will have a direct impact on revenue growth, client satisfaction, and market differentiation.

In addition to functional leadership, this position carries people management responsibility, overseeing a high-performing team that bridges strategy and execution. The ideal candidate is a player‑coach - someone who leads by example, inspires excellence, and actively mentors team members through hands‑on engagement. This leader fosters a culture of collaboration, accountability, and innovation, empowering individuals to grow while driving collective success.

Key Responsibilities

Education

Work Experience

Skills

Compensation and Benefits

This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in‑office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Equal Opportunity Employment

Job Posting Expiration Date : 12 / 01 / 2025

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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